Luxury Client Advisor – Jewellery & Premium Retail

TASC Outsourcing; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

TASC Outsourcing is seeking a Luxury Client Advisor for a premium jewellery environment in the UAE. You will deliver a premium in-store experience, build strong client relationships, and support sales across luxury jewellery collections.

The role focuses on personalized service, product storytelling, and end-to-end client journeys—from welcome to purchase—while maintaining showroom standards and brand image.

Qualifications

• Experience in luxury retail, premium retail, jewellery, watches, fashion or luxury customer service.
• Strong communication and client-handling skills.
• Polished, professional and customer-focused approach.
• Comfortable handling POS transactions, payments and invoicing.
• Attention to detail and accuracy.
• Experience in jewellery or luxury watches is an advantage.
• Ability to build long-term client relationships.
• Flexible to work shifts, weekends and public holidays.

Responsibilities

• Welcome and assist clients with a personalized and professional service approach.
• Present luxury jewellery collections, product features, and brand stories.
• Understand client preferences and recommend suitable products.
• Manage the full customer journey from initial interaction through purchase.
• Handle POS transactions, payments, and invoicing accurately.
• Manage client appointments and follow up with interested customers.
• Maintain accurate customer, sales, and inventory records.
• Support stock counts and ensure proper handling of high-value products.
• Maintain high standards of showroom presentation and brand image.
• Support upselling, cross-selling, and repeat business through strong client relationships.
• Follow all security, cash-handling, and operational procedures.
• Work closely with the wider retail team to deliver an excellent customer experience.

Skills

Luxury retail

Premium retail

Jewellery

Watches

Fashion

Customer service

Tools

POS system

Cash handling

Inventory management

Job description

• Luxury Client Advisor – Jewellery & Premium Retail


• Location: UAE


• Industry: Luxury Retail / Jewellery


• Employment Type: Full-time / Contract

We are looking for a polished and customer-focused Luxury Client Advisor to deliver a premium in-store experience, build strong client relationships, and support sales within a luxury jewellery environment.

Key Responsibilities

• Welcome and assist clients with a personalized and professional service approach.


• Present luxury jewellery collections, product features, and brand stories.


• Understand client preferences and recommend suitable products.


• Manage the full customer journey from initial interaction through purchase.


• Handle POS transactions, payments, and invoicing accurately.


• Manage client appointments and follow up with interested customers.


• Maintain accurate customer, sales, and inventory records.


• Support stock counts and ensure proper handling of high-value products.


• Maintain high standards of showroom presentation and brand image.


• Support upselling, cross-selling, and repeat business through strong client relationships.


• Follow all security, cash-handling, and operational procedures.


• Work closely with the wider retail team to deliver an excellent customer experience.

Requirements

• Previous experience in luxury retail, premium retail, jewellery, watches, fashion, or luxury customer service.


• Strong communication and client-handling skills.


• Polished, professional, and customer-focused approach.


• Comfortable handling POS transactions, payments, and inventory.


• Strong attention to detail and accuracy.


• Experience in jewellery or luxury watches is an advantage.


• Ability to build long-term client relationships.


• Flexible to work shifts, weekends, and public holidays.

LinkedIn Skills

Luxury Retail, Jewellery Sales, Client Advisory, Customer Experience, Clienteling, Retail Sales, Luxury Goods, Customer Service, POS, Cash Handling, Invoicing, Inventory Management, Stock Control, Client Relationship Management, Appointment Management, Sales Reporting, Product Presentation, Upselling, Cross-Selling, Customer Engagement, Showroom Operations, Luxury Client Service, Retail Operations.