Luxury Chocolates Retail Associate

Alabbar Enterprises; Dubai; On-site; AED 33,000 - 67,000; Full time

Job summary

Alabbar Enterprises & ANOTHER is a UAE-based retail group known for Candylicious, Yogurtland, Garrett Popcorn and multiple F&B concepts. A Sales Associate will welcome customers, answer questions, share product knowledge, and assist with promotions and upselling while handling cash and preparing displays.

The role requires 2–3 years in retail, fluency in English (Arabic a plus), and merchandising skills to create trays and gifts; strong customer service is essential.

Qualifications

• 2–3 years of retail experience.
• Experience in luxury chocolate or confectionery is highly desirable.
• Fluency in English; Arabic is a plus.
• Graduate in a related discipline.
• Merchandising skills and ability to create trays and gifts.
• Excellent customer service and complaint handling.

Responsibilities

• Greeting customers.
• Responding to questions and giving information to the customers.
• Sharing product knowledge with customers.
• Providing recommendations to customers.
• Introducing promotions and opportunities to customers.
• Up-selling products to increase purchase amounts.
• Managing financial transactions and processing payments.
• Preparing merchandise and designing displays.
• Assisting with inventory.
• Handling refunds and returns.
• Creating a positive customer experience and work environment.

Skills

Customer service

English fluency

Merchandising skills

Upselling

Cash handling

Inventory management

Education

Graduate in a related discipline

Tools

POS system

Job description

Alabbar Enterprises & ANOTHER is a UAE-based retail group known for Candylicious, Yogurtland, Garrett Popcorn and multiple F&B concepts. A Sales Associate will welcome customers, answer questions, share product knowledge, and assist with promotions and upselling while handling cash and preparing displays.

The role requires 2–3 years in retail, fluency in English (Arabic a plus), and merchandising skills to create trays and gifts; strong customer service is essential.