Luxury Beauty Consultant — Elevate Customer Experiences (Remote)

Chalhoub Group; Abu Dhabi; On-site; AED 89,000 - 134,000; Full time

Benefits offered by this job

Health care

Child education contribution

Remote and flexible working policies

Exclusive employee discounts

Job summary

Chalhoub Group is seeking a Beauty Consultant in Abu Dhabi to deliver outstanding customer service, drive sales, and maintain counter standards. You will apply product knowledge to assist customers, support stock replenishment, and participate in launches and promotions to achieve targets.

The role requires at least 2 years in the beauty industry, experience across skincare, makeup, and fragrance, and fluency in English. Knowledge of luxury retail standards and premium service will be essential.

Qualifications

• Minimum 2 years’ experience in the beauty industry.
• Experience across skincare, makeup, and fragrance categories.
• Luxury retail standards and premium customer service knowledge.
• Fluent English communication; additional languages are an advantage.

Responsibilities

• Build and maintain guest experience standards to build loyalty.
• Address customers' queries about products, prices, availability, and uses.
• Assess needs and provide solutions to meet or exceed expectations.
• Advise on product ranges best suited to customers’ needs.
• Demonstrate usage and benefits of various brands and products.
• Generate sales and hit line and sales targets using makeup knowledge.
• Track sell-out at store level; generate daily sales reports.
• Participate in achieving incentives and bonus schemes.
• Track post-launch sales at store level.
• Ensure in-store merchandising aligns with brand guidelines.
• Manage stock replenishment and report shortages.
• Ensure stock receipt and accuracy per procedures.

Skills

Customer service

English fluency

Beauty industry experience

Job description

Chalhoub Group is seeking a Beauty Consultant in Abu Dhabi to deliver outstanding customer service, drive sales, and maintain counter standards. You will apply product knowledge to assist customers, support stock replenishment, and participate in launches and promotions to achieve targets.

The role requires at least 2 years in the beauty industry, experience across skincare, makeup, and fragrance, and fluency in English. Knowledge of luxury retail standards and premium service will be essential.