Luxury Bar Supervisor - Guest Experience & Upsell Pro

IHG; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain is seeking a Bar Supervisor for their outlet in Dubai. The ideal candidate will have a hospitality diploma/degree and over two years of operational experience in luxury settings. Key responsibilities include planning departmental operations, managing guest interactions, and training staff. The role demands excellent service skills, teamwork, and adherence to standards, ensuring high guest satisfaction. Familiarity with hotel systems and a strong command of English are essential.

Qualifications

• Minimum 2 years experience in a similar operational role in luxury hotels.
• Excellent command of written and spoken English.
• Familiar with food and beverage terminology and controlling inventory.

Responsibilities

• Plan for smooth departmental operation during shift.
• Review daily arrivals and handle special guest requests.
• Assist in scheduling and training Bar Hosts.

Skills

Customer service skills

Team management

Attention to detail

Upselling techniques

Education

Hospitality diploma/degree

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

MICROS/point of sale systems

Job description

A luxury hotel chain is seeking a Bar Supervisor for their outlet in Dubai. The ideal candidate will have a hospitality diploma/degree and over two years of operational experience in luxury settings. Key responsibilities include planning departmental operations, managing guest interactions, and training staff. The role demands excellent service skills, teamwork, and adherence to standards, ensuring high guest satisfaction. Familiarity with hotel systems and a strong command of English are essential.