Lux VIP Hostess – Premium Guest Services in Dubai

Atlantis; Dubai; On-site; AED 50,220 - 78,120; Full time

Benefits offered by this job

Tax-free salary

Medical insurance

Annual flights home

Life insurance

Incentives

F&B privileges

Staff discounts

Career development

Wellness programs

Job summary

Atlantis The Palm in Dubai is seeking an experienced VIP Hostess for Restaurant Guest Services. You will warmly welcome guests, manage arrivals, and coordinate waiting lists to deliver personalized luxury service at peak times.

Ideal candidates have 2+ years in luxury hospitality, excellent communication, and a polished, professional appearance. The role requires flexible shifts including evenings, weekends, and holidays at a premier resort.

Qualifications

• Minimum 2 years in a luxury hotel, fine-dining restaurant, or high-end hospitality venue.
• Excellent spoken communication and interpersonal skills.
• Professional appearance with consistently high grooming standards.
• Confident engaging with VIP guests and international visitors.
• Flexible to work rotating shifts, evenings, weekends, and public holidays.

Responsibilities

• Welcome guests warmly and professionally upon arrival at the restaurant.
• Identify reservations, walk-in requirements, VIP status, and special seating preferences.
• Confirm booking details and communicate table availability accurately.
• Manage the waiting list and provide realistic updates regarding expected seating times.
• Escort guests to their assigned tables with confidence and courtesy.
• Coordinate seating arrangements with restaurant managers and service teams.
• Monitor table availability and guest flow throughout each service period.
• Maintain accurate reservation, waiting list, and seating information.
• Engage guests in natural conversation while remaining attentive to their individual needs.
• Support smooth service during busy periods, special events, and high-profile dining occasions.

Skills

VIP guest service

Restaurant hosting

Guest greeting

Waiting list management

Table allocation

Reservation coordination

Front-of-house

Luxury dining service

Guest flow management

Customer engagement

Complaint handling

Service recovery

Fine-dining knowledge

Professional communication

Multilingual communication

Guest relationship management

Team coordination

Food and beverage knowledge

Hospitality etiquette

Restaurant reception

Job description

Atlantis The Palm in Dubai is seeking an experienced VIP Hostess for Restaurant Guest Services. You will warmly welcome guests, manage arrivals, and coordinate waiting lists to deliver personalized luxury service at peak times.

Ideal candidates have 2+ years in luxury hospitality, excellent communication, and a polished, professional appearance. The role requires flexible shifts including evenings, weekends, and holidays at a premier resort.