Laundry Attendant- Valet

Rixos Hotels; Abu Dhabi; On-site; AED 17,000 - 23,000; Full time

Benefits offered by this job

Discounted rates

Learning programs

Career growth

Planet 21 CSR

Job summary

Rixos Premium Saadiyat Island is seeking a Laundry Attendant – Valet to collect, check, record, and deliver guest laundry and dry-cleaning items according to hotel standards. You will ensure garments are handled with care and returned within the required timeframe while delivering excellent guest service.

This role requires strong attention to detail, good English communication, and the ability to work flexible shifts, including weekends and holidays.

Qualifications

• Previous hotel laundry experience is advantageous.
• Good communication and customer service skills.
• Strong attention to detail and organizational skills.
• Ability to handle guest garments with care and professionalism.
• Ability to work shifts, including weekends and public holidays.
• Good command of English; additional languages are an advantage.

Responsibilities

• Collect guest laundry and dry-cleaning items from guest rooms as requested.
• Check garments for stains, damage, and discrepancies before processing.
• Verify laundry lists and ensure accurate recording of all items.
• Deliver clean and pressed garments to guest rooms promptly.
• Coordinate with the Laundry Department to ensure timely processing and delivery.
• Handle guest garments carefully and maintain confidentiality of guest belongings.
• Respond politely to guest inquiries and communicate any delays or special requests.
• Maintain cleanliness and organization of the laundry valet area.
• Follow hotel policies, hygiene standards, and health and safety procedures.

Skills

Good communication

Customer service

Attention to detail

Organizational skills

Shift flexibility

English fluency

Job description

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com

Do what you love, care for the world, dare to challenge the status quo!

#BELIMITLESS

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Job Description

The Laundry Attendant – Valet is responsible for collecting, checking, recording, and delivering guest laundry and dry-cleaning items in accordance with hotel standards. The role ensures that all guest garments are handled with care, processed accurately, and returned within the required timeframe while providing excellent guest service.

Key Responsibilities

• Collect guest laundry and dry-cleaning items from guest rooms as requested.
• Check garments for stains, damage, and discrepancies before processing.
• Verify laundry lists and ensure accurate recording of all items.
• Deliver clean and pressed garments to guest rooms promptly.
• Coordinate with the Laundry Department to ensure timely processing and delivery.
• Handle guest garments carefully and maintain confidentiality of guest belongings.
• Respond politely to guest inquiries and communicate any delays or special requests.
• Maintain cleanliness and organization of the laundry valet area.
• Follow hotel policies, hygiene standards, and health and safety procedures.

Qualifications

• Previous experience in a hotel laundry department or a similar role is an advantage.
• Good communication and customer service skills.
• Strong attention to detail and organizational skills.
• Ability to handle guest garments with care and professionalism.
• Ability to work shifts, including weekends and public holidays.
• Good command of English; additional languages are an advantage.

Additional Information

Your team and working environment:

• Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
• At Accor, we are Heartists!

Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding