Logistics Process Planning Manager

JD.COM; Dubai; On-site; AED 300,000 - 520,000; Full time

Job summary

JD.com is seeking a data-driven Logistics Process Planning Manager to design, optimize, and modernize warehouse and sorting networks across the Middle East. You will lead end-to-end process layout engineering, integrate automation systems, and develop CAD layouts and ROI models to drive scalable regional growth.

Requirements include a Bachelor’s in a relevant field and 5+ years in logistics process planning or automation, with strong English and the ability to travel within the Middle East.

Qualifications

• Bachelor's degree in Industrial Engineering, Automation, Logistics, or SCM.
• 5+ years of progressive experience in logistics process planning or automation design.
• Proficiency in AutoCAD for layout design; strong data literacy with Excel/SQL/Python.
• Fluent professional English and strong cross-functional communication.

Responsibilities

• Warehouse and Sorting center Process Planning: output CAD layout plans and ROI analysis; continuously improves logistics operation efficiency through process optimizations and reduces operating costs.
• Automation Planning and Implementation: design the selection, layout, and system integration of automated equipment; ensure connection with WMS/WCS/TMS and feasibility of the technical solution.
• Pre-sales Planning: participate in customer communication and needs research, interpret RFP documents, independently complete process planning and technical bid documents.
• Planning for the Standardization System Construction: standardize layout standards, cross-department collaboration within Middle East warehouses.

Skills

Data-driven decision making

Cross-functional communication

Leadership

English fluency

Process design

Education

Bachelor’s degree in Industrial Engineering, Automation, Logistics, or Supply Chain Management

Tools

AutoCAD

Excel

SQL

Python

Job description

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China’s largest retailer by revenue.

Our International Business

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.

Learn more about us: https://corporate.jd.com/

About role:

We are seeking a data-driven Logistics Process Planning Manager to design, optimize, and modernize our warehouse and sorting network across the Middle East. In this role, you will lead end-to-end process layout engineering, integrate advanced automation systems (WMS/WCS/TMS), and design technical solutions for high-stakes pre-sales RFPs. This position bridges industrial engineering with cutting-edge technology, transforming complex operational data into high-efficiency CAD layouts and robust ROI models to drive scalable regional growth.

Key Responsibilities:

• Warehouse and Sorting center Process Planning: Responsible for theprocess planning of warehouse and sorting center for Middle East logistics business, including data analysis, process design, working route design, equipment selection, functional area layout, etc., output CAD layout plans and ROI analysis; continuously improves logistics operation efficiency through process optimizations and reduces operating costs.
• Automation Planning and Implementation: Familiar with Eruopean and international automated logistics technology and scenarios, combining local operational characteristics in Europe, design the selection, layout, and system integration of automated equipment, promote the connection and implementation of automated equipment with various internal system links (such as WMS、WCS、TMS), ensuring the feasibility of the technical solution.
• Pre-sales Planning: For pre-sales projects, participate in customer communication and needs research, interpret RFP documents, independently complete process planning and technical bid documents writing, providing professional and implementable warehousing planning and automation solutions for project bidding.
• Planning for the Standardization System Construction: Sort out and improve the layout standards of process planning, equipment selection and configuration standards, process optimization execution rules, management standards, and cross-departmental collaboration mechanisms within the Middle East warehouses, to promote the accumulation and replication of standardized capabilities.

Qualifications & Requirements:

• Education: Bachelor’s degree or higher in Industrial Engineering, Automation, Logistics, or Supply Chain Management.
• Experience: 5+ years of progressive experience in logistics process planning or automation design, with a preference for candidates possessing Middle East or cross-border logistics exposure.
• Technical Mastery: Advanced proficiency in AutoCAD for precise layout design. High data literacy with hands-on capability in complex financial modeling and data tools (Excel, SQL, or Python).
• Leadership & Soft Skills: Fluent professional English with exceptional cross-functional communication skills. Ability to summarize complex engineering methodologies and a willingness to undertake periodic business trips across the Middle East.