Logistics Operations Coordinator

DHL Supply Chain; Dubai; On-site; Confidential; Full time

Job summary

DHL Supply Chain is seeking an Operations Coordinator based in Dubai to support the Operation Team. You will coordinate daily activities across inbound, picking, and outbound to meet SLAs and support shift handovers while driving safety and process compliance.

This role requires experience in warehousing or logistics, strong coordination and communication skills, and the ability to manage priorities across shifts. Numerical KPIs, safety standards, and teamwork are central to this position.

Qualifications

• Experience in operations, warehouse, or logistics environment.
• Knowledge of KPI tracking, safety, and process compliance.
• Strong coordination and communication skills.

Responsibilities

• Ensure adherence to Health & Safety standards and Behaviour-Based Safety practices.
• Coordinate daily operational activities (inbound, picking, outbound) to meet SLAs.
• Allocate tasks based on resource planning and constraints.
• Track team performance against KPIs (productivity, quality, attendance, overtime).
• Support shift handovers and participate in Tier 1 / Tier 2 performance discussions.
• Ensure compliance with Work Instructions, standards, and process confirmations.
• Support training, onboarding, and Excellence School initiatives.
• Drive continuous improvement, performance reviews, and recognition activities.
• Ensure compliance with security, regulatory, and company policies.
• Liaise with internal teams and suppliers as required.

Skills

Coordination

Communication

Problem-solving

KPI tracking

Safety compliance

Shift flexibility

Education

Intermediate education level

Job description

DHL Supply Chain is seeking an Operations Coordinator based in Dubai to support the Operation Team. You will coordinate daily activities across inbound, picking, and outbound to meet SLAs and support shift handovers while driving safety and process compliance.

This role requires experience in warehousing or logistics, strong coordination and communication skills, and the ability to manage priorities across shifts. Numerical KPIs, safety standards, and teamwork are central to this position.