Logistics Administration Assistant/Logistics Assistant

The Acai Spot Cafe; Dubai; On-site; AED 89,000 - 156,000; Full time

Job summary

The Acai Spot Cafe is seeking a skilled logistics coordinator to plan and optimize daily delivery routes, coordinate drivers and vehicle allocation, and monitor execution across systems. You will ensure timely deliveries, maintain compliance records, and support cross‑functional teams to keep operations smooth.

Responsibilities include tracking mileage and maintenance, validating addresses in Odoo and Optimo Route, handling COD activities with Finance, and producing accurate operational reports.

Qualifications

• Experience in route planning, driver coordination and fleet administration.
• Proficiency with Optimo Route, Odoo and MS Excel.
• Strong data management, reporting and documentation skills.
• Excellent coordination and communication across teams.

Responsibilities

• Plan and optimize daily delivery routes.
• Coordinate daily driver assignments and vehicle allocation.
• Monitor route progress, delays, and escalate issues.
• Maintain vehicle compliance records and maintenance tracking.
• Track mileage, servicing, and repairs.
• Verify addresses across systems (Odoo, Optimo Route, customer DB).
• Coordinate COD, cheque collections and bank deposits with Finance.
• Maintain Excel trackers and operational reports.
• Collaborate with drivers, warehouse, sales and support.
• Provide remote driver support on Saturdays as required.

Skills

Route planning

Driver coordination

Fleet administration

Delivery operations

Optimo Route

Odoo

MS Excel

Logistics tracking

Data management

Reporting

Documentation

Record keeping

Cross-functional collaboration

Communication skills

Organizational skills

Attention to detail

Deadline management

Problem solving

Tools

Optimo Route

Odoo

MS Excel

Job description

• Plan and optimize daily delivery routes using Optimo Route based on approved manifests, delivery schedules and customer requirements.

• Coordinate daily driver assignments, vehicle allocation, deliveries, collections, returns and sample deliveries.

• Monitor route progress, delivery status, delays, failed deliveries and operational issues; ensure timely escalation.

• Maintain vehicle compliance records, including registration, insurance, permits, renewals, servicing, fines and calibration certificates.

• Track vehicle mileage, maintenance schedules, odometer readings, accidents, breakdowns and repairs.

• Verify customer delivery addresses and Ship-To details across Odoo, Optimo Route and the Customer Database.

• Coordinate Cash on Delivery (COD), cheque collections, bank deposits and supporting documentation with the Finance team.

• Maintain Excel trackers, driver records, fleet documents, route feedback, compliance calendars and operational reports.

• Coordinate with drivers, suppliers, warehouse, sales, customer support and internal departments to ensure smooth logistics operations.

• Provide administrative and operational support to the Head of Logistics, including data compilation, pending-action follow-ups and risk escalation.

• Provide remote support to drivers on Saturdays during active delivery routes.

Desired Candidate Profile

• Relevant qualification or experience in Logistics, Supply Chain, Fleet Management or Business Administration.

• Hands‑on experience in route planning, driver coordination, fleet administration and delivery operations.

• Working knowledge of Optimo Route, Odoo, MS Excel and logistics tracking systems.

• Experience maintaining vehicle compliance documents, insurance, registration, permits, service records and renewal trackers.

• Strong skills in data management, reporting, documentation and record keeping.

• Good coordination and communication skills to manage drivers, suppliers and cross‑functional teams.

• Strong organizational skills, attention to detail and ability to manage multiple operational tasks and deadlines.

• Ability to handle delivery exceptions, vehicle breakdowns, compliance issues and urgent operational requirements.

• Knowledge of customer delivery documentation, COD coordination and cheque collection processes is preferred.

• Willingness to provide remote driver support on Saturdays as required.