Lobby Hostess

Accorhotel; Ras Al Khaimah; On-site; AED 28,000 - 40,000; Full time

Job summary

Accorhotel in Ras Al Khaimah is seeking a friendly lobby receptionist to greet guests, answer inquiries, and provide directions to facilities.

You will maintain a polished presence in the hotel lobby, coordinate with Front Office and Guest Relations, and assist guests to ensure a smooth arrival and stay.

Qualifications

• High School diploma or equivalent.
• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Positive demeanor and polished appearance.

Responsibilities

• Greet guests upon arrival and assist with directions or inquiries.
• Maintain a professional presence in the lobby area at all times.
• Liaise with Front Office and Guest Relations teams for guest needs.
• Monitor lobby activity and report issues or concerns.

Skills

Customer service

Communication

Interpersonal skills

Professional appearance

Education

High School diploma or equivalent

Job description

Responsibilities

• Guest Greeting: Welcome all guests upon arrival and provide assistance.
• Guest Interaction: Answer guest inquiries and offer directions or recommendations.
• Presence: Maintain a professional presence in the lobby area at all times.
• Communication: Liaise with Front Office and Guest Relations teams for guest needs.
• Observation: Monitor lobby activity and report issues or concerns.

Requirements

• High School diploma or equivalent.
• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Positive demeanor and polished appearance.