Lobby Hostess

Ennismore; Ras Al Khaimah; On-site; AED 134,000 - 201,000; Full time

Job summary

Ennismore's SO/ Ras Al Khaimah welcomes you to a luxury lobby role focused on warm guest interactions and seamless service. You will greet guests, answer inquiries, and guide them with directions and local recommendations.

Maintain a polished presence in the lobby, liaise with Front Office and Guest Relations teams, and monitor activity to ensure a flawless guest experience in this premier fashion-inspired hotel.

Qualifications

• High School diploma or equivalent.
• Strong communication and interpersonal skills.
• Positive demeanor and polished appearance.

Responsibilities

• Greet guests upon arrival and provide assistance.
• Answer guest inquiries and offer directions or recommendations.
• Maintain a professional lobby presence at all times.
• Liaise with Front Office and Guest Relations teams for guest needs.
• Monitor lobby activity and report issues or concerns.

Skills

Strong communication

Interpersonal skills

Professional demeanor

Education

High School diploma or equivalent

Job description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

Job Description

• Guest Greeting: Welcome all guests upon arrival and provide assistance.
• Guest Interaction: Answer guest inquiries and offer directions or recommendations.
• Presence: Maintain a professional presence in the lobby area at all times.
• Communication: Liaise with Front Office and Guest Relations teams for guest needs.
• Observation: Monitor lobby activity and report issues or concerns.

Qualifications

• High School diploma or equivalent.
• Strong communication and interpersonal skills.
• Positive demeanor and polished appearance.