Lobby Host: Luxury Guest Concierge

One&Only Resorts; Dubai; Vor Ort; AED 56.000 - 78.000; Vollzeit

Zusammenfassung

One&Only Resorts in Dubai seeks a Lobby Host to greet guests, coordinate arrivals and departures, and provide seamless service in a luxury hotel setting. You will escort guests, assist with luggage and transport, and act as a brand ambassador, upholding Forbes and LQA standards.

The role requires outstanding communication, English fluency, and at least 1 year in guest relations or luxury hospitality. You will know hotel outlets, events, and local area to tailor exceptional guest experiences.

Qualifikationen

• High School completed; University Degree is a plus.
• Fluent in English, both written and spoken.

Aufgaben

• Collaborate closely with Front Office and Guest Services to ensure seamless arrivals and departures.
• Greet guests warmly with a sincere smile and engaging presence.
• Escort guests to lobby, outlets, or other areas and provide room orientation per Forbes and LQA standards.
• Offer the One Welcome experience, including refreshing amenities while guests wait in the lobby.
• Assist guests with luggage handling, car parking, and transportation when needed.
• Proactively support guests throughout their stay and anticipate special requests.
• Maintain knowledge of hotel outlets, hours, menus, facilities, and activities to act as a trusted brand ambassador.

Kenntnisse

Exceptional communication

Interpersonal skills

Fluent English

Team player

Ausbildung

High School completed

University degree preferred

Jobbeschreibung

One&Only Resorts in Dubai seeks a Lobby Host to greet guests, coordinate arrivals and departures, and provide seamless service in a luxury hotel setting. You will escort guests, assist with luggage and transport, and act as a brand ambassador, upholding Forbes and LQA standards.

The role requires outstanding communication, English fluency, and at least 1 year in guest relations or luxury hospitality. You will know hotel outlets, events, and local area to tailor exceptional guest experiences.