Lobby Ambassador UAE National

Park Hyatt; Abu Dhabi; On-site; AED 78,000 - 100,000; Full time

Job summary

Park Hyatt Abu Dhabi is seeking a dedicated Lobby Ambassador to uphold the brand’s service standards and welcome guests with warmth.

You will support the Front Office within the Rooms Division, deliver exceptional guest service, and help maintain a safe, professional environment in all guest interactions.

UAE National only; minimum 1 year of hotel operations experience required.

Qualifications

• Minimum 1 year of relevant hotel operations experience.
• Strong problem-solving, administrative, and interpersonal skills.
• UAE National only.

Responsibilities

• Assist with the efficient running of the Front Office within the Rooms Division.
• Warmly welcome and assist guests, delivering exceptional customer service.
• Foster a safe, welcoming, and professional environment for guests and staff.

Skills

Problem-solving

Administrative skills

Interpersonal skills

Job description

Job Description:

Organization- Park Hyatt Abu Dhabi

Summary

• You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
• The primary responsibility of the Lobby Ambassador is to warmly welcome and assist guests, deliver exceptional customer service, and foster a safe, welcoming, and professional environment that enhances the overall guest experience.
• Supports in the smooth and efficient running of the Front Office Department within the Rooms Division.

Qualifications

• Minimum 1 year of relevant work experience in the hotel operation.
• Strong problem-solving, administrative, and interpersonal skills are required to support efficient Front Office operations and deliver a high standard of guest service.
• Only for UAE National.