Lobby Ambassador

SmartRecruiters, Inc.; Dubai; On-site; AED 45,000 - 89,000; Full time

Benefits offered by this job

Duty meals

Vacation tickets

Medical insurance

Job summary

Rixos Premium Dubai JBR is seeking a guest-focused Front Office Associate to deliver professional, friendly service in a luxury five-star hotel. You will greet guests, guide them through the lobby and share information about facilities and promotions.

Requirements include a hospitality diploma or degree and at least 1 year of luxury-hotel experience. Fluency in English with Russian mandatory; additional languages (Turkish, Arabic) are a plus.

Qualifications

• Diploma or degree in hospitality or related field.
• Minimum 1 year of experience in a five-star luxury hotel.
• Excellent communication skills in English and Russian (mandatory).
• Additional languages (Russian, Turkish, Arabic) preferred.

Responsibilities

• Consistently offer professional, friendly and engaging service
• Greet all guest as they enter and exit the hotel while ensuring service standards are followed
• Engage in conversation with first time visitors, showing them the lobby and offering directions as required
• Assist guests regarding hotel facilities and promotions in an informative and helpful way
• To follow department policies, procedures and service standards
• To follow all safety policies
• Other duties as assigned

Skills

Excellent communication

Russian language ability

Interpersonal skills

English language

Guest service mindset

Education

Diploma or Degree in Hospitality

Job description

We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.

Rixos Premium Dubai JBR is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.

SALARIES AND BENEFITS

• Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
• Vacation tickets /benefits provided by the hotel
• Medical Insurance Provided

Job Description

Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Greet all guest as they enter and exit the hotel while ensuring service standards are followed
• Engage in conversation with first time visitors, showing them the lobby and offering directions as required
• Assist guests regarding hotel facilities and promotions in an informative and helpful way
• To follow department policies, procedures and service standards
• To follow all safety policies
• Other duties as assigned

Qualifications

• Diploma and Degree from preferably hospitality or related field.
• Minimum 1 year relevant experience in five star luxury hotel.
• Excellent communication skills in English and ability to communicate in a second language - Russian is mandatory.
• Addtional foreign languages such; Russian, Turkish, Arabic preferred
• Possesses strong interpersonal skills.