Load Planner

Etihad Airways; Abu Dhabi; On-site; AED 90,000 - 150,000; Full time

Job summary

Etihad Airways seeks a Weight & Balance specialist to produce weight and balance documentation for flights, coordinating with stakeholders and government bodies to meet regulatory and company standards. You will optimize payload and fuel uplift, prepare LIRs and load/trim sheets, and ensure timely transmission of post-flight messages.

Strong analytical skills and English proficiency are essential; secondary education and 2 years of customer service or load planning experience are preferred.

Qualifications

• Strong analytical and problem-solving skills with attention to detail.
• Proficient in both spoken and written English.
• Excellent communication and teamwork skills to collaborate effectively with multiple departments.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.
• Educated to secondary school level.
• Minimum of 2 years of experience in a customer service role, ideally with load planning experience or relevant training.

Responsibilities

• Load planning for various aircraft types and calculations including zero fuel weight and LIR.
• Produce preliminary and final load/trim sheets and related documentation.
• Optimize payload and fuel uplift via suitable ULDs and load distribution to meet CG targets.
• Ensure weight and balance compliance prior to LIR issuance and regulatory accuracy.
• Perform weight and balance functions for EY and other airlines on shift for arrivals/departures.
• Provide information to flight crew, dispatch and other airlines in line with requirements.
• Coordinate with stakeholders (turnaround, cargo, flight edit, ramp) to support processes.
• Produce and transmit post-flight messages (CPM, LDM, UCM).
• Report hazards and elevate risks to management as applicable.

Skills

Analytical thinking

Problem solving

Attention to detail

English proficiency

Communication

Teamwork

Resilience under pressure

Multitasking

Education

Secondary education

Job description

Produce weight and balance documentation of all Etihad flights in coordination with various stakeholders, government departments and service providers; ensuring regulatory and company standards are upheld with the ultimate target of delivering; operational excellence, compilation of critical and legal flight paperwork.

Accountabilities

• Load planning for various aircraft types in accordance with current company (and other airline) weight and balance requirements. As applicable to the operating airline, perform functions including flight creation, estimated zero fuel weight calculation, production of a Loading Instruction Report (LIR), production of a preliminary and final load and trim sheet and any additional required documentation.
• Optimizing aircraft payload and fuel uplift by creating efficiencies through the use of applicable ULD hold versions and load distribution in order to achieve CG targets, resulting in improved fuel efficiency.
• Ensure all weight and balance requirements have been satisfied prior to issuance of the LIR and load and trim sheet, and that the issued documents are in accordance with all applicable regulations and published limitations.
• Perform all required aircraft weight and balance functions for EY and/or other airlines on a shift basis for arriving and departing aircraft.
• Provide safe, secure, compliant, accurate and punctual service to all airlines and ensure activities are in accordance with regulatory and operating airline requirements.
• Responsible for providing the flight crew, Flight Dispatch and all airlines with applicable information at applicable times in line with operating airline requirements, e.g. estimated zero fuel weight for flight planning purposes, final zero fuel weight upon flight closure to enable maximum fuel uplift (trim fuel transfer, where applicable).
• Effective communication and coordination with applicable stakeholders in the weight and balance process, e.g. the person responsible for turnaround coordination, cargo handling agent, Flight Dispatch, passenger services/flight editing, flight crew and Ramp Supervisor.
• Responsible for the production and timely transmission of all post-flight messages, e.g. CPM, LDM and UCM.
• Report identified hazards and occurrences and elevate risks to appropriate management, as applicable.

Qualifications

• Strong analytical and problem-solving skills with attention to detail.
• Proficient in both spoken and written English
• Excellent communication and teamwork skills to collaborate effectively with multiple departments.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.
• Educated to secondary school level.
• Minimum of 2 years of experience in customer service role, ideally with load planning experience or relevant training.

Additional Information

Etihad Airways is more than the UAE's national airline - we're shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our "Journey 2030" ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.