LMS Support Specialist

Beacon Red; Abu Dhabi; On-site; AED 70,000 - 100,000; Full time

Job summary

Beacon Red, part of EDGE Group, is seeking an Associate - LMS Support to manage its Learning Management System and vocational education activities. The role covers course creation, learner enrollment, schedules, records, reporting, and data integrity across VE programs.

Ideal candidates bring a Bachelor in multimedia/education, 5+ years in education tech, and hands-on LMS experience (Blackboard/Brightspace/Moodle). Strong MS Office skills and teamwork are essential.

Qualifications

• Bachelor degree in Multimedia, technical or education fields.
• 5 years of knowledge systems experience in education and training.
• Hands-on LMS implementation experience at scale.
• Vocationally qualified trainer, assessor and internal verifier; IT or multimedia certifications.
• Proficiency in Microsoft Office: PowerPoint, Excel, Word.
• Experience with SharePoint or similar workflow systems.
• Proficiency with LMS platforms: Blackboard, Brightspace, Moodle or similar.
• Familiarity with working in small teams and meeting tight deadlines.
• High level of attention to detail.

Responsibilities

• Perform the administrative functions of a learning management system.
• Create and manage courses in an LMS.
• Enter, update, and manage training data, ensuring accuracy and consistency.
• Enroll learners and instructors according to VE naming conventions.
• Assist in archiving courses after completion of delivery.
• Distribute comprehensive existing training reports as required.
• Support design and development of customised systems to support processes.
• Understand existing data structures for delivery systems; use reports and dashboards.
• Support implementation, testing and rollout of new solutions.
• Support VE training delivery, assessment and QA; ensure high quality content and compliance.
• Maintain records of training activities, certifications, and compliance documentation.

Skills

Attention to detail

Team collaboration

Analytical thinking

Communication skills

Education

Bachelor degree in Multimedia/technical/education fields

5 years of knowledge systems experience in education and training

Vocational trainer/assessor/internal verifier certifications

IT or multimedia certifications

Tools

PowerPoint

Excel

Word

SharePoint

Blackboard

Brightspace

Moodle

Job description

Beacon Red, part of EDGE Group, is seeking an Associate - LMS Support to manage its Learning Management System and vocational education activities. The role covers course creation, learner enrollment, schedules, records, reporting, and data integrity across VE programs.

Ideal candidates bring a Bachelor in multimedia/education, 5+ years in education tech, and hands-on LMS experience (Blackboard/Brightspace/Moodle). Strong MS Office skills and teamwork are essential.