Linen Runner

Rotana; Abu Dhabi; On-site; AED 22,000 - 39,000; Full time

Job summary

Rotana in Abu Dhabi is seeking a dedicated Linen Runner to support the housekeeping team by managing linen flow, attending to guest requests, and ensuring a clean, well-organized linen room.

You will collect dirty linen from pantries to Laundry, distribute clean linen to pantries, assist with guest amenities, deliver extra beds, and report maintenance when needed; English communication and teamwork are essential.

Qualifications

• You should have vocational training in Housekeeping and prior hotel housekeeping experience.
• Good command of English and strong interpersonal skills are essential.
• Computer knowledge is an advantage.

Responsibilities

• Collect dirty linen from pantries and deliver to Laundry Department.
• Collect clean linen from Laundry and distribute to designated pantries.
• Attend to guest requests for irons, ironing boards, and other amenities.
• Deliver extra beds to guest rooms and collect them when no longer required.
• Collect guest supplies from General Stores and arrange in Housekeeping areas.
• Collect water bottles from General Stores and distribute to pantries.
• Report maintenance issues to the supervisor.
• Report misuse of linen and uniforms to Linen Supervisor.
• Ensure the Linen Room remains clean, neat, and organized at all times.
• Carry out any additional duties assigned by supervisors.

Skills

Interpersonal skills

Customer focus

Teamwork

Attention to detail

Education

Vocational training in Housekeeping

Tools

Computer literacy

Job description

We are currently seeking passionate, dynamic, and guest-focused Housekeeping professionals who take pride in delivering exceptional customer service and providing creative solutions to our guests.

As a Linen Runner, you are responsible for carrying out daily assigned duties within the Linen Room as instructed by your supervisors while adhering to hotel policies and procedures.

Key Responsibilities:

• Collect dirty linen from the pantries and deliver it to the Laundry Department.
• Collect clean linen from the Laundry Department and distribute it to the designated pantries.
• Attend to guest requests for items such as irons, ironing boards, dental kits, and other amenities.
• Deliver extra beds to guest rooms and collect them when no longer required.
• Collect guest supplies from the General Stores and arrange them in the designated Housekeeping areas.
• Collect water bottles from the General Stores and distribute them to the pantries.
• Report any items requiring maintenance to the supervisor.
• Report any misuse of Food & Beverage linen and uniforms to the Linen Supervisor.
• Ensure the Linen Room remains clean, neat, and organized at all times.
• Carry out any additional duties assigned by supervisors.

Education, Qualifications & Experience

You should ideally have vocational training in Housekeeping, along with previous experience in the Housekeeping Department of a hotel. A good command of English and strong interpersonal skills are essential. Computer knowledge is an advantage.

Knowledge & Competencies

The ideal candidate should be friendly, caring, and dedicated, with strong cultural awareness and a willingness to put in extra effort and time when required. You should be creative and innovative, with a keen eye for detail and aesthetics.

Key Competencies:

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork