Lead Solutions Architect – CRM, Loyalty & AI

Tanqeeb

Abu Dhabi

On-site

AED 350,000 - 700,000

Full time

3 days ago
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Benefits offered by this job

Discounted flights
Hotel stays
Healthcare package
Transport benefits
Life insurance

Job summary

Emirates is seeking a Principal Solutions Architect for Customer Applications to shape the architecture of CRM, loyalty, marketing, and AI-powered customer solutions. You will lead enterprise-wide architecture governance and drive cloud-native designs across large-scale programs.

Your role includes defining standards, guiding agile delivery, and mentoring senior architects. Join Emirates in Dubai to influence technology decisions across the customer journey.

Qualifications

  • Degree (12+3 or equivalent) in Computer Science, Engineering or equivalent IT related discipline and 8+ years of relevant experience leading CRM, loyalty, marketing, and AI-powered customer solutions.
  • Technical leadership in leading a group of technical architects and senior developers.
  • Understand technologies such as Java, Cloud, React, open-source frameworks, AI/ML, container management, mobile & frontend tech.
  • Knowledge of ArchiMate, C4 and UML modelling techniques and agile methodologies.
  • Experience with microservices, event-driven, cloud-native architectures and well-architected frameworks.
  • Hands-on AWS and MS Azure architecture and engineering experience.
  • Strong CI/CD expertise and architecture.
  • Certifications: AWS/Azure Solutions Architect preferred.

Responsibilities

  • Lead the governance of new IT standards, guidelines and practices across the IT estate.
  • Scout market trends, demonstrate value with PoCs, and align with IT strategy.
  • Lead architecture for new initiatives, vendor solutions, and platform enhancements.
  • Provide expert reviews on standards and propose new or amended patterns.
  • Coordinate with peer architects and engineering teams to drive architecture decisions.
  • Coach and guide Solutions Architects and senior engineers in a wider team.
  • Own architecture roadmap and ensure scalable, maintainable solutions.

Skills

Java
Cloud
React
AI/ML
CI/CD
AWS
Azure
Observability
Container management

Education

Degree in Computer Science or Engineering

Tools

AWS
Azure
ArchiMate
C4
UML

Job description

Emirates is seeking a Principal Solutions Architect for Customer Applications to shape the architecture of CRM, loyalty, marketing, and AI-powered customer solutions. You will lead enterprise-wide architecture governance and drive cloud-native designs across large-scale programs.

Your role includes defining standards, guiding agile delivery, and mentoring senior architects. Join Emirates in Dubai to influence technology decisions across the customer journey.

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