Senior Solutions Architect – Customer Platforms & AI

Emirates; Dubai; On-site; AED 350,000 - 600,000; Full time

Benefits offered by this job

Travel benefits

Healthcare package

Life insurance

Transport benefits

Job summary

Emirates Group IT invites exceptional IT professionals to join as Principal Solutions Architect – Customer Applications in Dubai. Shape the future of customer engagement by leading architecture of CRM, loyalty, marketing, and AI-powered solutions across the customer journey.

You will design, govern and oversee solution architectures for large programs, drive enterprise standards, and mentor senior architects and engineers while coordinating with agile teams.

Qualifications

• Degree (12+3 or equivalent) in Computer Science, Engineering or related IT discipline with 8+ years architectural leadership.
• Experience in CRM, loyalty, marketing and AI-powered customer solutions.
• Strong knowledge of microservices, cloud-native patterns and modern tech stacks.

Responsibilities

• Define and govern corporate IT standards and roadmaps for customer platforms.
• Lead architecture for initiatives, vendor solutions, and enhancements with quality and cost control.
• Provide design reviews and guidance to projects on architecture standards.

Skills

Java

Cloud

React

Open-source frameworks

Low-code platforms

Observability

Automation

AI/ML

Container management

Database

Integration

CI/CD

Education

AWS/Azure Certified Solutions Architect

Tools

AWS

Azure

Kubernetes

Job description

Emirates Group IT invites exceptional IT professionals to join as Principal Solutions Architect – Customer Applications in Dubai. Shape the future of customer engagement by leading architecture of CRM, loyalty, marketing, and AI-powered solutions across the customer journey.

You will design, govern and oversee solution architectures for large programs, drive enterprise standards, and mentor senior architects and engineers while coordinating with agile teams.