Lead Service Captain — Luxury Head Waiter (Dubai)

Fundamental Hospitality Group; Dubai; Sur place; AED 134 000 - 201 000; Plein temps

Avantages offerts par ce poste

Competitive Salary

Work Visa & Medical Insurance

30 days annual leave

Employee discounts

Flights for international applicants

Growth opportunities

2 days off weekly

Meals on duty

Résumé du poste

Fundamental Hospitality Group's Adaline in Dubai is seeking an experienced Head Waiter/Head Waitress to lead the floor service and deliver exceptional guest experiences. You will supervise the service team, maintain elevated standards, and coordinate with management to ensure smooth guest flow.

The role requires leadership, excellent communication, and a guest-centric approach. Evening, weekend, and holiday shifts are expected; visas and medical insurance are provided by the company.

Qualifications

• Previous experience as Head Waiter, Senior Waiter in high-end restaurant or nightlife.
• Strong knowledge of food and beverage service and guest experience.
• Proven ability to lead a service team in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Fluency in English; additional languages a plus.
• Flexible to work evenings, weekends and public holidays.

Responsabilités

• Lead and supervise the on-floor service during shifts.
• Oversee a section and maintain high service standards.
• Welcome guests and create a warm, memorable experience.
• Coordinate with Management and Reception for flow and table management.
• Ensure compliance with service procedures and presentation guidelines.
• Anticipate guest needs and handle requests discreetly.
• Support training and development of waitstaff.
• Maintain knowledge of menu, beverages, and promotions.
• Uphold energy and service standards throughout the evening.

Connaissances

Leadership

Guest experience

Team management

Communication

F&B service

Description du poste

Fundamental Hospitality Group's Adaline in Dubai is seeking an experienced Head Waiter/Head Waitress to lead the floor service and deliver exceptional guest experiences. You will supervise the service team, maintain elevated standards, and coordinate with management to ensure smooth guest flow.

The role requires leadership, excellent communication, and a guest-centric approach. Evening, weekend, and holiday shifts are expected; visas and medical insurance are provided by the company.