Head Waiter/Waitress — Luxury Service Leader

fundamentalhospitality; Dubai; On-site; AED 78,000 - 134,000; Full time

Benefits offered by this job

Competitive Salary

Work Visa & Medical Insurance

30 days paid annual leave

Employee discounts across our venues

Joining flight ticket for intl. app. +

Return tickets to home country (annual

Job summary

Fundamental Hospitality, at Adaline in Dubai, is seeking an experienced Head Waiter/Head Waitress to lead the service team and deliver exceptional guest experiences. You will oversee the floor, maintain high standards, and collaborate with management to ensure smooth operations.

The ideal candidate will have previous Head Waiter or senior waiter experience in luxury hospitality, strong F&B knowledge, excellent communication skills, and a guest-focused mindset.

Qualifications

• Strong knowledge of food and beverage service and guest experience.
• Proven ability to lead and motivate a service team in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Confident, polished and guest-focused personality.
• Ability to work evenings, weekends, and public holidays.

Responsibilities

• Lead and support the service team throughout the shift, ensuring smooth and efficient operations.
• Oversee the service of an assigned section and ensure consistently high standards.
• Welcome and engage with guests, creating a warm and memorable experience.
• Coordinate with Management and Reception to ensure smooth guest flow and table management.
• Ensure all service standards, procedures, and presentation guidelines are followed.
• Anticipate guest needs and handle requests or concerns professionally.
• Support training and development of Waiters and other team members.
• Maintain knowledge of the menu, beverages, and current promotions.
• Assist management with maintaining energy and service standards in the evening.

Skills

Leadership & team motivation

Guest-focused service

F&B knowledge

English proficiency

Communication skills

Flexibility (evenings/weekends/hols)

Job description

Fundamental Hospitality, at Adaline in Dubai, is seeking an experienced Head Waiter/Head Waitress to lead the service team and deliver exceptional guest experiences. You will oversee the floor, maintain high standards, and collaborate with management to ensure smooth operations.

The ideal candidate will have previous Head Waiter or senior waiter experience in luxury hospitality, strong F&B knowledge, excellent communication skills, and a guest-focused mindset.