Banquet Lead Waiter: Luxury Fine-Dining Service

Hilton; Dubai; On-site; AED 133,920 - 200,880; Full time

Job summary

Waldorf Astoria Hotels & Resorts in Dubai is seeking an experienced Head Waiter to support the Outlet Manager in delivering exceptional service in a luxury setting. You will guide the restaurant team to maximize sales opportunities while ensuring flawless guest interactions during service.

You will monitor quality, train staff, handle accurate transactions, and maintain standards for sanitation, safety, and presentation.

Qualifications

• Luxury hotel/restaurant experience required.
• Fine dining experience is a must.
• Proficient in beverage operations and wines.
• Strong math for inventory and revenue tracking.
• English language skills, written and spoken.
• Ability to work under pressure during busy periods.
• Knowledge of MS Office and Micros systems.

Responsibilities

• Trains, supervises, and evaluates restaurant staff for efficient operation.
• Ensures sanitation and safety standards for guests and employees.
• Monitors product quality and guest satisfaction.
• Manages inventory, linen, glassware, china, and service supplies.
• Maintains equipment and facilities in good condition and resets as needed.
• Handles guest feedback and resolves complaints promptly.

Skills

Restaurant operations

Fine dining

Beverage operations

Inventory controls

English communication

Pressure management

MS Office & Micros

Job description

Waldorf Astoria Hotels & Resorts in Dubai is seeking an experienced Head Waiter to support the Outlet Manager in delivering exceptional service in a luxury setting. You will guide the restaurant team to maximize sales opportunities while ensuring flawless guest interactions during service.

You will monitor quality, train staff, handle accurate transactions, and maintain standards for sanitation, safety, and presentation.