Lead Product Service Engineer – Controls Platform, HMI, Network

Jobtailor; Dubai; On-site; AED 300,000 - 420,000; Full time

Job summary

Jobtailor in the United Arab Emirates seeks a senior Controls Engineer to own the technical resolution of complex control system issues. You will work with HMI platforms, industrial communication interfaces (Modbus, Foundation Fieldbus, OPC, Profibus, CAN Bus, EGD), and historians at power plants, addressing cyber security concerns with urgency.

You will identify trending issues, implement countermeasures, and communicate findings to diverse audiences.

Qualifications

• Bachelor’s or Master’s degree in engineering from accredited university.
• Minimum 5 years of direct experience with HMI platform, Industrial communication interface (Modbus, Foundation Fieldbus, OPC, Profibus, CAN bus, EGD etc.), historians, and industrial cyber security at power plants.
• Proven experience in a customer-facing role.
• Strong oral and written communication in English language.
• This role requires around 10-15% within and outside of the region.

Responsibilities

• Own the technical resolution to multiple complex Controls system issues including Mark VI/VIe Product line, Human Machine Interface (HMI) platform, Industrial communication interface (Modbus, Foundation Fieldbus, OPC, Profibus, CAN bus, EGD etc.), historians, and industrial cyber security at power plants with a sense of urgency.
• Identify trending issues and provide countermeasures to protect our customers’ fleet, then communicate to the relevant audience (TILs, PSxBs, ETCs, OnTheGo alerts, etc.)
• Collaborate with Design Engineering, Product Management, Regional Customer Engineering Centers, Manufacturing, Sourcing, Vendors, and/or Customers to provide sound technical resolution in a timely manner
• Drive complex RCAs through root cause and corrective action while communicating both internally (field teams, GEV leadership) and externally to end customers
• Lead and promote the GE Vernova Way traits, lean principles, and simplification into day-to-day activities

Skills

HMI

Industrial communication interface

Modbus

Foundation Fieldbus

OPC

Profibus

CAN Bus

EGD

Root Cause Analysis

Corrective Action

Education

Bachelor's Degree in Engineering

Master's Degree in Engineering

Tools

Historians

Industrial Cyber Security

Job description

• Own the technical resolution to multiple complex Controls system issues including Mark VI/VIe Product line, Human Machine Interface (HMI) platform, Industrial communication interface (Modbus, Foundation Fieldbus, OPC, Profibus, CAN bus, EGD etc.), historians, and industrial cyber security at power plants with a sense of urgency.
• Identify trending issues and provide countermeasures to protect our customers’ fleet, then communicate to the relevant audience (TILs, PSxBs, ETCs, OnTheGo alerts, etc.)
• Collaborate with Design Engineering, Product Management, Regional Customer Engineering Centers, Manufacturing, Sourcing, Vendors, and/or Customers to provide sound technical resolution in a timely manner
• Drive complex RCAs through root cause and corrective action while communicating both internally (field teams, GEV leadership) and externally to end customers
• Lead and promote the GE Vernova Way traits, lean principles, and simplification into day-to-day activities

Requirements

• Bachelor’s and/or Master's degree in engineering from accredited university.
• Minimum 5 years of direct experience with Human Machine Interface (HMI) platform, Industrial communication interface (Modbus, Foundation Fieldbus, OPC, Profibus, CAN bus, EGD etc.), historians, and industrial cyber security at power plants.
• Proven experience in a customer-facing role
• Strong oral and written communication in English language
• This role requires around 10-15% within and outside of the region.

Core Competencies

Demonstrates expertise in Human Machine Interface (HMI) platforms and industrial communication interfaces, with a strong focus on resolving complex technical issues in power plants. Proven ability to communicate effectively with diverse stakeholders and drive root cause analysis and corrective actions.

Highest-signal resume keywords

• Human Machine Interface (HMI) Expertise
• Industrial Communication Interface (Modbus, Foundation Fieldbus, OPC, Profibus, CAN Bus, EGD)
• Industrial Cyber Security
• Root Cause Analysis (RCA)
• Strong Communication Skills

ATS Optimization Keywords

Hard Skills

• Human Machine Interface (HMI)
• Industrial Communication Interface
• Modbus
• Foundation Fieldbus
• OPC
• Profibus
• CAN Bus
• EGD
• Root Cause Analysis
• Corrective Action

Soft Skills

• Strong Oral Communication
• Strong Written Communication

Certifications & Qualifications

• Bachelor’s Degree in Engineering
• Master's Degree in Engineering

Industry Keywords

• Power Plants
• Customer-Facing Role
• Lean Principles
• GE Vernova Way
• Technical Resolution

Tools & Technologies

• Historians
• Industrial Cyber Security