Lead Infrastructure & Cloud Engineer

Olik Global; Dubai; On-site; AED 250,000 - 350,000; Full time

Job summary

Olik Global is seeking a Lead Infrastructure & Cloud Engineer in Dubai to manage on-premises and cloud infrastructure. The role requires strong L2/L3 support across Windows Server, AD, and identity management, with hands-on experience in Microsoft 365 and cloud platforms including Azure and OCI.

You will drive infrastructure modernization, cloud migration, and automation initiatives while ensuring security, availability, and governance across critical systems.

Qualifications

• 5-8 years of relevant IT infrastructure experience preferred.
• Strong expertise in Windows Server, AD, and identity management.
• Experience with cloud platforms and on-premises integration.

Responsibilities

• Administer enterprise IT infrastructure environments and Windows Server services.
• Provide advanced L2/L3 support for infrastructure incidents and requests.
• Plan upgrades, migrations, and modernization initiatives.
• Administer Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive).
• Enforce IT governance, security, and compliance standards.
• Coordinate with networks, cybersecurity, and application teams.

Skills

L2/L3 support

Identity management

Cloud platforms (Azure, OCI)

Windows Server administration

Security & governance

Tools

Active Directory

Microsoft Entra ID

Microsoft Entra Connect

Exchange Online

SharePoint Online

Teams

Job description

Storage and Backup Administration

Administer enterprise storage solutions, including:

Job Description - Lead Infrastructure & Cloud Engineer

Position Title: Lead Infrastructure & Cloud Engineer
Experience Level: 5-8 Years
Location: Dubai
Department: Information Technology (IT)

Job Summary

We are seeking a highly skilled and experienced Lead Infrastructure & Cloud Engineer to manage, support, secure, and optimize the organization's on-premises and cloud infrastructure.

The ideal candidate will possess strong L2 and L3 support expertise across Microsoft technologies, Windows Server, Microsoft 365, identity management, virtualization, storage, backup solutions, and cloud platforms, including Microsoft Azure and Oracle Cloud Infrastructure (OCI).

The role is responsible for ensuring the availability, performance, security, scalability, and reliability of the organization's IT infrastructure and cloud environments. The successful candidate will also support business-critical systems and lead infrastructure modernization, cloud migration, automation, and digital transformation initiatives.

Key Responsibilities

Infrastructure Administration

• Manage and maintain enterprise IT infrastructure environments.
• Administer Windows Server environments and related services.
• Monitor infrastructure performance, availability, capacity, and system health.
• Manage operating system upgrades, security patching, and infrastructure lifecycle activities.
• Ensure adherence to IT governance, security, compliance, and operational standards.
• Provide advanced L2 and L3 support for infrastructure-related incidents and service requests.
• Plan and implement infrastructure upgrades, migrations, and modernization initiatives.
• Coordinate with application, cybersecurity, database, and network teams to maintain service availability.

Active Directory and Identity Management

• Administer Active Directory, Organizational Units, DNS, DHCP, DFS, and Group Policies.
• Manage Microsoft Entra ID and Microsoft Entra Connect.
• Implement and support Identity and Access Management controls.
• Support Single Sign-On and Multi-Factor Authentication.
• Manage user provisioning, access permissions, privileged accounts, and identity security policies.
• Implement Conditional Access policies and identity protection controls.
• Monitor directory synchronization and resolve authentication-related issues.
• Conduct periodic reviews of user access, administrative privileges, and inactive accounts.

Microsoft 365 Administration

Administer and support:

• Exchange Online
• Microsoft Teams
• SharePoint Online
• OneDrive for Business
• Microsoft Intune
• Microsoft Defender
• Microsoft Purview (preferred)

Additional responsibilities include:

• Manage Microsoft 365 licensing and group-based licence allocation.
• Troubleshoot mail flow, collaboration, synchronization, access, and security-related issues.
• Support Microsoft 365 security, compliance, retention, and governance initiatives.
• Manage Exchange Online policies, mailboxes, distribution groups, and shared mailboxes.
• Configure and maintain Microsoft Teams and SharePoint administrative policies.