Lead, Enterprise Technology
TAQA Distribution
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Job summary
TAQA Distribution is seeking a Lead, Enterprise Technology to guide the enterprise application estate, spanning Oracle Fusion ERP, SCM, ServiceNow ITSM/ITAM/ITOM, HSE and GRC platforms, Azure data infrastructure, and integration services. You will be the senior technical authority for administration, development, and continuous improvement across this complex landscape.
This role partners with Finance, HR, Procurement, IT, HSE, and Risk leadership to ensure platforms are reliable,
Qualifications
- Bachelor's degree in IT or equivalent required.
- 9+ years of relevant experience preferred.
- Strong knowledge of Oracle Fusion ERP, ServiceNow, and SCM platforms.
Responsibilities
- Lead enterprise technology platform governance and continuous improvement.
- Administer and integrate Oracle Fusion ERP, SCM, and ServiceNow environments.
- Collaborate with Finance, HR, Procurement, IT, HSE and Risk leadership to align platform capabilities with business needs.
- Plan and deliver a portfolio of 5–8 projects within the assigned domain.
- Oversee upgrade, patch management, and technical governance across platforms.
Skills
Education
Tools
Job description
To lead a team responsible for technical operations, development, integration, and continuous improvement of TAQA Distribution's enterprise technology platform estate - spanning Oracle Fusion ERP (Finance and HCM), SCM Platform (Procurement and Supply Chain), ServiceNow (ITSM, ITAM, ITOM, Capital Projects, and Project Portfolio Management), HSE and GRC platforms, Azure data platform infrastructure, and enterprise integration services - ensuring all enterprise applications are reliably operated, technically optimised, continuously evolved, and aligned with TAQA's organisational and digital transformation requirements.
The Lead, Enterprise Technology is TAQA's senior technical authority across the enterprise application estate - responsible for the full spectrum of technical platform activities including hands-on technical customisation and development, system integration design and maintenance, incident and problem investigation and resolution, platform performance optimisation, project delivery of platform enhancements and upgrades, and the governance of technical standards across Oracle Fusion, SCM, ServiceNow, HSE/GRC, and Azure. This role works in close partnership with the Manager, Platform Operations and collaborates with TAQA's Finance, HR, Procurement, IT, HSE, and Risk leadership to ensure enterprise platforms serve as reliable, high-performing enablers of TAQA's business operations.
The right candidate is a technically versatile enterprise platform specialist - someone with proven depth in system administration, application operations and hands-on integration development experience, and the structured discipline to lead platform projects and manage operational incidents in a complex, multi-application enterprise environment. This is a technically demanding and strategically important role that offers the opportunity to shape TAQA's enterprise technology capability across one of the UAE's leading utility organisations.
The role actively plans, executes and delivers a portfolio of approximately 5-8 projects within the assigned domain. While the core focus is the assigned domain, if there's capacity available, the role will support projects across domains like Utilities, Enterprise Functions, TAQA Transmission, TAQA HQ and other TAQA Operating Companies, to enable business priorities and value-realisation objectives.
- Policy, Procedures, Process and Systems
- Follow the operational strategy in compliance with group delegation of authority policy.
- Ensure the compliance of organization's policy, systems, processes, procedures, and controls in line with group delegation of authority policy so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service in a consistent manner.
- Reporting
- Ensure that all reports are completed timely and comply with the business and organization's policies and standards.
- Manage the preparation of periodical management reports and progress reports to keep the business senior management informed about the progress of various initiatives and to facilitate decision-making.
- Comply with organization's requirements in a timely manner.
- Act as TAQA Distribution's senior technical authority for the enterprise application estate - Oracle Fusion Finance & HCM, SCM Platform, ServiceNow (ITSM/ITAM/ITOM), Capital Projects/PPM, HSE and GRC platforms - development of technical configuration standards, governance, platform documentation, and the continuous improvement roadmap for all enterprise technology platforms.
- Collaborate with TAQA's Finance, HR, Procurement, IT, HSE, and Risk leadership to understand enterprise platform requirements, manage the enhancement backlog, and ensure all platform capabilities are technically fit for purpose and continuously aligned with evolving business needs under the direction of the Manager, Platform Operations.
- Work a technical counterpart to the Functional Manager for Enterprise Platforms in TAQA Distribution
- Administer TAQA's Oracle Fusion ERP environment - including Oracle Fusion Financials (GL, AP, AR, Fixed Assets, Cash Management) and Oracle Fusion HCM (Core HR, Payroll, Talent Management, Compensation) - covering quarterly patch and update deployment, environment management (DEV/TEST/UAT/PROD), application security and role management, Application Composer/Page Composer customisations, scheduled process management, and Oracle Fusion REST API configuration - ensuring the ERP environment is stable, current, and technically robust.
- Administer SCM Platform - covering Procurement, Inventory, and Supply Chain Planning modules - managing FBDI and ADFdi data imports, scheduled process execution, REST API integration management, and cross-module data flow governance - ensuring the SCM supports TAQA's procurement and supply chain operations reliably and accurately.
- Execute the technical delivery of Oracle Fusion ERP and SCM enhancement projects - managing technical requirements analysis, solution design, configuration build, SIT and UAT coordination, data migration, cutover planning, and post-go-live hypercare - ensuring ERP enhancement projects are delivered on time, within scope, and with robust technical quality and stakeholder sign-off.
- Administer and develop TAQA's ServiceNow platform across all active product suites - ITSM (Incident, Problem, Change, Service Catalogue, CMDB), ITAM (Software and Hardware Asset Management), ITOM (Discovery, Service Mapping, Event Management) and Project Portfolio Management (PPM) - configuring workflows, business rules, Flow Designer automations, UI policies, client scripts, and ACL security rules, ensuring ServiceNow accurately supports TAQA's IT operations and project governance requirements.
- Develop ServiceNow technical customisations - including scripted REST APIs, Integration Hub spoke configurations, scheduled jobs, Transform Map scripts, and Notification templates - enabling reliable data exchange between ServiceNow and TAQA's Oracle Fusion ERP (asset and finance data), Azure data platform (CMDB analytics), and operational platforms, in a well-documented and upgrade-safe manner.
Develop and execute the ServiceNow platform upgrade and patch management - including upgrade impact assessments, instance cloning, skipped record remediation, regression testing, and production upgrade coordination - ensuring TAQA's ServiceNow environment remains on a supported release, and that upgrade projects are managed with minimal disruption to IT operations and business users
- Leadership
- Talent Management
- Culture
- Communication
- Bachelor's degree in Information Technology or equivalent
- 9 years of relevant working experience
- Master's degree in Information Technology or equivalent
- 12 years of relevant working experience
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
