Laundry Washerman

Dusit Thani Dubai; Ajman; On-site; AED 17,000 - 28,000; Full time

Job summary

Dusit Thani Dubai seeks a dedicated Laundry/Uniform Attendant to manage uniforms and hotel linens, ensuring accurate documentation and timely distribution.

You will handle inventory, coordinate with the Laundry service, and maintain par levels while keeping the uniform room clean and organized. Training will be provided; high school graduate preferred and basic English helpful for guest interactions.

Qualifications

• High school graduate required.
• No experience is welcome.
• Laundry knowledge is preferred.
• Ability to communicate basic English.

Responsibilities

• Collect dirty uniforms and issue clean uniforms to designated hotel personnel.
• Legibly document information on uniform slips and distribute accurately.
• Size, issue and document uniforms for new employees and temporary personnel.
• Coordinate repairs and alterations for uniforms as needed.
• Inspect condition and charges of items received from service company and resolve discrepancies.
• Maintain par levels and stock of clean hotel linen and uniforms.
• Ensure the orderly condition of the uniform room and secure hotel property.

Education

High School diploma

Job description

PRIMARY RESPONSIBILITIES: Collect dirty uniforms and issue clean uniforms to designated hotel personnel as per department specifications. Legibly document information on uniform slips and distribute accurately. Legibly document information on uniform cards for new employees; issue and make necessary alterations for new employee uniforms. Size, issue and properly document uniforms for temporary personnel. Issue designated cleaning rags/service towels to F&B personnel; transport soiled cleaning rags to Laundry for cleaning. Maintain designated par levels. Legibly document and coordinate guest and hotel management laundry/dry cleaning and hotel uniforms to be picked up and cleaned by service company. Inspect condition, charges and amount of cleaned items received from service company; resolve any discrepancies. Organize all cleaned laundry/dry cleaning and uniforms into designated order and racks. Monitor and maintain the orderly and clean condition of the uniform room. Remove substandard uniforms from circulation and reassign replacements. Monitor and maintain accurate records of all assigned and unassigned uniforms. Distribute all paperwork to designated personnel/departments. Process guest requests for pressing and minor repairs of clothes as assigned. Coordinate repairs for uniforms. Coordinate pick up of soiled hotel linen and delivery of cleaned hotel linen from laundry service company. Inspect condition, charges and amount of cleaned hotel linen received from Service Company; resolve any discrepancies. Organize and stock all clean hotel linen in designated areas, shelves. Remove substandard hotel linens from circulating inventory. Receive rental linens from service company and verify accuracy of delivery to order; resolve any discrepancies. Issue designated table linens to F&B personnel according to departmental procedures. Report all shortages, damages, maintenance requests, problems and linen/uniform availability to manager. Maintain close liaison with laundry Service Company to ensure the service provided meets the hotel s standards. Monitor and maintain the clean and orderly condition of the linen room; ensure security of all hotel property. Monitor and maintain designated supply levels. Handle complaints by following the instant pacification procedures, ensuring guest satisfaction. Promote positive relations with guests and employees. Successful completion of the training/certification process. ADMINISTRATIVE RESPONSIBILITIES Complete inventory of uniforms and hotel linens as assigned. Complete special projects involving mending/sewing as assigned. Assist Laundry in sorting and documenting dirty hotel linens. OTHERS Continuous learning through own IDP. Any other duties as may be assigned by the superior. ACCOUNTABILITIES Represents Dusit s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness. COMPANY S CULTURE Communicate and fully embracing the Company s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. Proud to belong and to contribute CONFIDENTIALITY Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

Desired Candidate Profile

At least High School graduate No experienced is welcome. Laundry knowledge is preferred Ability to communicate basic English. Hard-working and detail-oriented