Laundry Supervisor: Lead a Pro Team in a Luxury Hotel

IHG Hotels & Resorts; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Holiday Inn & Staybridge Suites Dubai Business Bay is seeking an experienced Laundry Supervisor to manage daily laundry operations for guest clothing, linens and staff uniforms in a fast-paced hotel environment.

The role requires 2–4 years in hotel laundry with at least 1 year in a supervisory position, GCC experience preferred, and solid knowledge of fabrics, detergents, and industrial equipment. Strong English, leadership, and MS Office skills are essential.

Qualifications

• 2–4 years of hotel laundry experience, including at least 1 year in a supervisory role (GCC experience preferred).
• Strong knowledge of fabrics, stain removal, laundry chemicals and industrial equipment.
• Good English skills are a must for the role.
• Leadership, organisation and attention to detail.
• Basic computer skills (MS Office, PMS).

Responsibilities

• Supervise daily laundry operations for guest clothing, room linen, F&B linen and staff uniforms.
• Ensure guest laundry is processed and returned on time, with special care for delicate garments.
• Inspect finished items to maintain quality and brand standards.
• Schedule, train and lead laundry attendants and valets.
• Manage linen and uniform inventories, par levels and loss reports.
• Ensure safe use of chemicals and equipment, and coordinate maintenance with Engineering.
• Control costs for chemicals, utilities and supplies.
• Handle guest laundry requests and complaints professionally.
• Maintain production records and post laundry charges accurately in the PMS.

Skills

Hotel laundry experience

Supervisory experience

English skills

MS Office

PMS

Job description

Holiday Inn & Staybridge Suites Dubai Business Bay is seeking an experienced Laundry Supervisor to manage daily laundry operations for guest clothing, linens and staff uniforms in a fast-paced hotel environment.

The role requires 2–4 years in hotel laundry with at least 1 year in a supervisory position, GCC experience preferred, and solid knowledge of fabrics, detergents, and industrial equipment. Strong English, leadership, and MS Office skills are essential.