Laundry Supervisor - Holiday Inn & Staybridge Suites Dubai Business Bay

IHG Hotels & Resorts; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Holiday Inn & Staybridge Suites Dubai Business Bay is seeking an experienced Laundry Supervisor to manage daily laundry operations for guest clothing, linens and staff uniforms in a fast-paced hotel environment.

The role requires 2–4 years in hotel laundry with at least 1 year in a supervisory position, GCC experience preferred, and solid knowledge of fabrics, detergents, and industrial equipment. Strong English, leadership, and MS Office skills are essential.

Qualifications

• 2–4 years of hotel laundry experience, including at least 1 year in a supervisory role (GCC experience preferred).
• Strong knowledge of fabrics, stain removal, laundry chemicals and industrial equipment.
• Good English skills are a must for the role.
• Leadership, organisation and attention to detail.
• Basic computer skills (MS Office, PMS).

Responsibilities

• Supervise daily laundry operations for guest clothing, room linen, F&B linen and staff uniforms.
• Ensure guest laundry is processed and returned on time, with special care for delicate garments.
• Inspect finished items to maintain quality and brand standards.
• Schedule, train and lead laundry attendants and valets.
• Manage linen and uniform inventories, par levels and loss reports.
• Ensure safe use of chemicals and equipment, and coordinate maintenance with Engineering.
• Control costs for chemicals, utilities and supplies.
• Handle guest laundry requests and complaints professionally.
• Maintain production records and post laundry charges accurately in the PMS.

Skills

Hotel laundry experience

Supervisory experience

English skills

MS Office

PMS

Job description

About Us

Travel is a journey. At Holiday Inn, we help make it a joy.

LAUNDRY SUPERVISOR

Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

The Holiday Inn & Staybridge Suites Dubai Business Bay, a cluster of hotels, is looking for an experienced Laundry Supervisor to join our extraordinary team!

Conveniently located in the heart of Dubai’s Business Bay area, home of the Burj Khalifa! Minutes away from The Dubai mall, renowned Jumeirah Beach, and with convenient access to all of Dubai’s world leading tourist attractions. The Holiday Inn & Staybridge Suites Dubai Business Bay will include 275 hotel rooms as well as 120 one- and two-bedroom apartments, convenient F&B offerings & meeting and events facilities.

YOUR DAY TO DAY

As Laundry Supervisor, you will be reporting to the Housekeeping Manager with the below main responsibilities :

• Supervise daily laundry operations for guest clothing, room linen, F&B linen and staff uniforms.
• Ensure guest laundry is processed and returned on time, with special care for delicate garments.
• Inspect finished items to maintain quality and brand standards.
• Schedule, train and lead laundry attendants and valets.
• Manage linen and uniform inventories, par levels and loss reports.
• Ensure safe use of chemicals and equipment, and coordinate maintenance with Engineering.
• Control costs for chemicals, utilities and supplies.
• Handle guest laundry requests and complaints professionally.
• Maintain production records and post laundry charges accurately in the PMS.

What We Need From You

It is not just about completing tasks and doing the work! We are looking for personality, originality, creativity, focus and a passion to deliver great results directly and via the whole team!

• 2–4 years of hotel laundry experience, including at least 1 year in a supervisory role (GCC experience preferred)
• Strong knowledge of fabrics, stain removal, laundry chemicals and industrial equipment
• Good English skills is a must for the role.
• Leadership, organisation and attention to detail
• Basic computer skills (MS Office, PMS)

What We Offer

We'll reward all your hard work with competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job?