Laundry Supervisor

KERZNER INTERNATIONAL LIMITED; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

The Meydan Hotel is seeking a Laundry Supervisor to oversee daily operations, ensuring smooth workflow, quality control, and timely processing of guest laundry, uniforms, and hotel linen. This role supports the Laundry Manager by supervising staff, coordinating tasks, and maintaining hygiene and safety standards.

You will work closely with Engineering and Housekeeping to deliver efficient service, train new team members, monitor machine performance, and maintain accurate production and inventory

Qualifications

• Diploma or certificate in Hospitality Management or related field.
• 3–5 years in hotel laundry ops, with 1–2 years in supervision.
• Strong admin and computer skills; MS Office experience.
• Ability to operate industrial laundry equipment and chemicals.
• Good communication and cross-department collaboration.

Responsibilities

• Oversee complete laundry operations for guest laundry, uniforms, and linen.
• Post all laundry bills and maintain records.
• Supervise daily laundry tasks from sorting to dispatch.
• Coordinate with Housekeeping and Uniform Room for timely deliveries.
• Train and motivate staff; monitor machine performance.
• Maintain daily production reports and inventory records.
• Plan manpower schedules during peak operations.

Skills

Administrative skills

MS Office proficiency

Communication skills

Team supervision

Education

Diploma or certificate in Hospitality Management

Tools

Industrial laundry equipment

Chemical dosing systems

Job description

The Supervisor Laundry oversees the daily operations of the laundry section ensuring smooth workflow consistent quality and timely processing of guest laundry staff uniforms and hotel linen This role supports the Laundry Manager by supervising team members coordinating tasks monitoring machine performance and maintaining hygiene and safety standards The Laundry Supervisor works closely with Engineering and other departments to ensure efficient service delivery while guiding training and motivating the laundry team to uphold the hotel s luxury service standards

Key Responsibilities

• Overseeing the complete laundry operations for guest laundry staff uniforms and hotel linen ensuring all processes align with The Meydan Hotel s quality hygiene and safety standards
• Post all laundry bills including Guest
• Maintain all laundry related records able to order laundry supplies using computer in absence of laundry manager
• Supervise daily laundry operations including sorting washing drying pressing folding and dispatching to ensure consistent quality and timely service
• Allocate tasks to team members monitor performance and ensure all staff follow established SOPs hygiene protocols and safety standards
• Inspect finished laundry items for quality stains and damages and take corrective actions when necessary
• Coordinate with Housekeeping Uniform Room and other departments to ensure timely delivery of linen guest laundry and staff uniforms
• Support the Laundry Manager in training new staff maintaining productivity standards and ensuring proper machine usage and handling of chemicals
• Monitor machine functionality report maintenance issues to Engineering and ensure minimal downtime during operations
• Maintain accurate daily production reports reject logs and inventory records of chemicals linen and consumables
• Assist in planning manpower schedules and ensuring adequate staffing levels during peak operations
• Uphold a positive work environment by guiding motivating and supporting the laundry team to achieve operational excellence and guest satisfaction

Key Requirements

• Diploma or certificate in Hospitality Management, Hotel Operations, or related field.
• Minimum 3 5 years of experience in hotel laundry operations, with at least 1 2 years in a supervisory or team lead role.
• Strong Admin work knowledge, computer proficiency is must.
• Must be able to operate MS office, post bills, maintain all kinds of laundry related reports, Guest oriented.
• Strong technical knowledge of laundry processes, including washing, drying, pressing, stain removal, and proper handling of different fabrics.
• Experience in operating industrial laundry equipment, chemical dosing systems, and maintaining hygiene and safety standards.
• Ability to supervise, motivate, and train laundry staff to maintain productivity and quality standards.
• Competence in monitoring daily operations, reporting production output, and managing linen inventory.
• Good communication skills and the ability to collaborate with Housekeeping, Uniform Room, and other hotel departments.
• Knowledge of preventive maintenance procedures, chemical safety, and operational SOPs.
• Proficiency in basic computer applications (MS Office) for reporting and record-keeping.

These requirements ensure that the candidate possesses the necessary technical, operational, and leadership skills to excel as a Senior Team Leader in The Meydan Hotel laundry environment.