Laundry Supervisor

Rose Rayhaan by Rotana; Dubai; On-site; AED 27,900 - 46,872; Full time

Job summary

Rose Rayhaan by Rotana in Dubai is seeking dynamic laundry professionals to advance their careers in a luxury hotel environment.

You will support the Laundry Manager, supervise the team, ensure spotless linen and guest satisfaction, and coordinate with engineering for maintenance and quality standards.

Qualifications

• Degree or vocational training in laundry operation.
• Good command of written and verbal English.
• Computer literacy is an added advantage.

Responsibilities

• Assist the Laundry Manager in enforcing hotel standards and policies.
• Supervise laundry staff to maintain quality and guest service.
• Handle guest and house laundry and ensure high quality."
• Coordinate with linen room to maintain clean linen and uniforms.
• Liaise with engineering for preventive maintenance and repairs.
• Monitor daily production and assist in maker activities.
• Counter-check that all items are spotlessly clean and meet hotel standards.
• Ensure laundry staff are knowledgeable about hotel services.

Skills

English communication

Computer literacy

Education

Hospitality management or equivalent

Job description

Job Description

We are currently looking for dynamic and self‑motivated Laundry professionals who want to move their careers forward. This position is based at Rose Rayhaan by Rotana.

Responsibilities

• Assist the Laundry Manager in enforcing policies, procedures, rules and regulations as per hotel standards.
• Supervise and monitor the performance of the laundry employees in order to maintain established standards and provide efficient service to the guests.
• Responsible for proper handling of guest and house laundry and establish standards and procedures to ascertain quality of work performed.
• Liaise with the linen room to ensure that there is adequate clean linen and uniforms and maintain a neat work area.
• Follow up with the engineering department on preventive maintenance and repair orders.
• Check daily production according to priorities and assist in the activities of the maker.
• Counter‑check that all items processed are spotlessly clean as per hotel standards and guest satisfaction.
• Ensure that laundry employees are knowledgeable about hotel services and facilities.

Qualifications

You should ideally have a degree or vocational training within the laundry operation and previous experience in a similar role. Good command of written and verbal English communication skills are essentials and computer knowledge is an added advantage.

Key Competencies

• Customer‑driven and courteous with an outgoing and approachable character.
• Work well under pressure in a fast‑paced environment and be a great team player, thriving in a multi‑cultural team and with guests alike.
• Understanding Hotel Operations.
• Effective Communication.
• Planning for Business.
• Supervising People.
• Understanding Differences.
• Supervising Operations.
• Teamwork.
• Adaptability.
• Customer Focus.
• Drive for Results.
• Education: Hospitality Management or Equivalent.