Laundry Operations Lead

Novotel Hotels; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

Accor is seeking a Laundry Supervisor to oversee daily laundry operations, ensuring timely processing of guest laundry, linens, and uniforms with strict quality control. You will lead a diverse team, coordinate with Housekeeping, and maintain hygiene and safety standards across the department.

The role requires 2–3 years in hotel laundry, strong leadership and communication, and the ability to work under pressure.

Qualifications

• 2–3 years of experience in hotel laundry operations.
• Knowledge of laundry equipment, chemicals, linen handling, and finishing processes.
• Strong leadership, communication, and organizational skills.
• Ability to work under pressure and manage a diverse team.
• Experience in an international hotel brand is preferred.

Responsibilities

• Supervise and coordinate daily laundry operations and team activities.
• Ensure guest laundry, hotel linen, uniforms, and other items are processed accurately and on time.
• Monitor washing, drying, pressing, folding, and finishing standards.
• Inspect linen and uniforms for cleanliness, stains, damage, and quality.
• Allocate daily duties and monitor team performance and productivity.
• Ensure proper use, cleaning, and basic maintenance of laundry equipment.
• Monitor laundry chemicals, supplies, and linen inventory to minimize wastage.
• Maintain high standards of hygiene, health and safety, and chemical handling.
• Coordinate with Housekeeping and other departments to ensure timely linen and uniform requirements.
• Train and coach team members on laundry procedures, quality standards, and safe working practices.
• Report equipment breakdowns, linen shortages, damages, and operational issues to management.
• Ensure compliance with hotel SOPs and brand standards.

Skills

Leadership

Communication

Organizational skills

Team management

Pressure handling

Job description

Accor is seeking a Laundry Supervisor to oversee daily laundry operations, ensuring timely processing of guest laundry, linens, and uniforms with strict quality control. You will lead a diverse team, coordinate with Housekeeping, and maintain hygiene and safety standards across the department.

The role requires 2–3 years in hotel laundry, strong leadership and communication, and the ability to work under pressure.