Junior IT Assistant

ProfilRME; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Job summary

ProfilRME in Abu Dhabi is seeking a Junior IT Assistant to join a growing team. This full-time, on-site role focuses on hardware support, troubleshooting, and day-to-day IT operations. You will install and maintain Windows and macOS, assist with basic networking, and provide timely user support in a collaborative environment.

The ideal candidate has foundational IT knowledge and fluent English. Based in Abu Dhabi, you will work on-site with a friendly team and gain hands-on experience across

Qualifications

• Foundational IT support and troubleshooting knowledge.
• Familiarity with Windows, macOS, applications, and basic networking.
• Experience with computer hardware and minor repairs.
• Fluent in written and spoken English; able to work on-site in Abu Dhabi.

Responsibilities

• Provide first-level IT support and troubleshoot technical issues.
• Install, configure, and maintain Windows, macOS, and business applications.
• Perform basic hardware repairs and minor in-house maintenance.
• Assist with basic networking tasks and ensure smooth system operations.
• Respond to user support requests in a timely and professional manner.

Skills

IT support basics

Troubleshooting

Windows

macOS

Networking basics

English proficiency

Education

Diploma/Degree in IT

Tools

Windows OS

macOS

Networking basics

Job description

An exciting opportunity is available for a Junior IT Assistant to join a growing team in Abu Dhabi. This full-time, on-site role is ideal for a motivated IT professional with a passion for technology, hardware support, and troubleshooting.

The successful candidate will assist with day-to-day IT operations, provide technical support to users, and help maintain computer systems, hardware, and software. If you enjoy solving technical issues and working in a collaborative environment, this role could be the right fit for you.

Key Responsibilities:

• Provide first-level IT support and troubleshoot technical issues.
• Install, configure, and maintain Windows, macOS, and business applications.
• Perform basic hardware repairs and minor in-house maintenance.
• Assist with basic networking tasks and ensure smooth system operations.
• Respond to user support requests in a timely and professional manner.

Requirements:

• Foundational knowledge of IT support and troubleshooting.
• Familiarity with Windows, macOS, applications, and basic networking.
• Practical experience with computer hardware and minor repairs.
• Excellent technical troubleshooting and problem-solving abilities.
• Fluent in written and spoken English.
• Must be based in Abu Dhabi or willing to work on-site.

Strong knowledge of:

• Windows Operating Systems
• macOS
• Basic Computer Networking & Hardware Troubleshooting Diploma/Degree in Information Technology, Computer Science, or a related field (Estimated)