Junior IT Analyst

GALADARI BROTHERS CO. L.L.C; United Arab Emirates; On-site; AED 56,000 - 89,000; Full time

Job summary

GALADARI BROTHERS CO. L.L.C. in the United Arab Emirates seeks a fresh graduate to support IT business analysis, project coordination, and QA testing. You will shadow business units to map current workflows, document requirements, and assist with basic AI tool familiarization.

Responsibilities include drafting user guides, coordinating training sessions, and gathering end-user feedback for continuous improvement under the Head of IT Applications.

Qualifications

• Bachelor's degree in information technology, computer science, business information systems, or related field.
• UAE National fresh graduate status preferred.
• 0–1 year of experience; internship in IT/corporate environment is a plus.
• Strong analytical mindset and willingness to learn business processes.

Responsibilities

• Assist in shadowing business units to map current workflows and identify digital improvement areas.
• Document meeting notes, user requirements, and basic process flows under guidance.
• Support testing, QA, and AI familiarization activities (chatbots, automated workflows).
• Draft simple user guides and training materials; help coordinate user trainings.

Skills

Analytical mindset

Tech-savvy

Communication

MS Office

Flowcharting tools

Adaptability

English proficiency

Education

Bachelor's degree in IT/CS or related field

Tools

MS Office

Visio

Miro

Job description

Key Job Responsibilities

1. Business Process & Requirements Support

• Assist senior analysts in shadowing business units to map out current "as-is" workflows and identify areas for digital improvement.
• Document meeting minutes, user requirements, and basic process flows under the guidance of the Head of IT Applications.
• Help maintain the repository of functional requirement documents and user stories.

2. Project Coordination & Vendor Liaison

• Track project schedules, action items, and follow-ups for small-to-medium digital initiatives.
• Coordinate meeting schedules between internal IT teams, business stakeholders, and technology vendors.
• Support the administration of vendor demonstrations and request-for-proposal (RFP) documentation.

3. Testing, Quality Assurance & AI Familiarization

• Participate in User Acceptance Testing (UAT) by executing test cases to validate new application features.
• Log and track software bugs or data discrepancies during system rollouts.
• Learn and assist in evaluating the accuracy and performance of basic digital tools and AI applications (e.g., chatbots, automated workflows).

4. Training, Documentation & Change Management

• Draft simple user guides, FAQs, and training materials to help business users adopt new IT applications.
• Coordinate logistics for user training sessions across different divisions.
• Gather post-implementation feedback from end-users to help identify areas for continuous software improvement.

Educational Qualifications

• Bachelor’s degree in information technology, Computer Science, Business Information Systems, or a related field.
• Must be a UAE National (fresh graduate status preferred).

Experience

• 0–1 year of experience (Prior internship experience in an IT or corporate business environment is an advantage).

Skills & Competencies

• Analytical Mindset: Strong logical thinking with an eagerness to learn how diversified business processes operate.
• Tech-Savvy: Genuine interest in modern technologies, including mobile apps, data analytics, and AI applications.
• Communication: Excellent verbal and written communication skills in English (Arabic is a strong plus for interacting with local business entities).
• Tools: Familiarity with MS Office (Word, Excel, PowerPoint); exposure to flowcharting tools (like Visio or Miro) is a plus.
• Adaptability: Ability to thrive in a multi-divisional, fast-paced corporate environment.