Junior Analyst

Tanqeeb; Abu Dhabi; On-site; AED 56,000 - 84,000; Full time

Job summary

Tanqeeb in the United Arab Emirates is seeking a Junior Analyst to maintain and administer the software and manage the customer database, ensuring data integrity and collaborating with the Senior Manager – Strategy and Analytics.

You will develop campaign selections for Email, Direct Mail, SMS and Cold Calling campaigns, and perform data-driven analysis and reporting for campaigns, customers and products, with growth opportunities.

Qualifications

• Preferably a degree in Business, Statistics or Computer Science Engineering.
• Quantitatively oriented with basic knowledge of statistics and analytics.
• Proficient in Excel (Pivot Tables, Tables), Word and PowerPoint; knowledge of SQL and BI tools is a plus.

Responsibilities

• Configure the CRM per stakeholder requirements.
• Create customized customer segmentation lists for campaigns and reports.
• Assist in preparing marketing and sales analytics and reports.
• Maintain database health and data cleansing.
• Support team in understanding customer behavior.
• Collaborate with Marketing and Sales to track the sales process in CRM.

Skills

Excel

Pivot Tables

Power BI

SQL

PowerPoint

Word

Analytics

Education

Bachelor's degree in Business, Statistics or Computer Science Engineering

Tools

Power BI

Tableau

Job description

Job description

As the Junior Analyst, you will be responsible for maintaining and administering the Software, managing customer database to ensure the proper functioning of the and maintain the integrity of the data therein by working closely with the Senior Manager – Strategy and Analytics.

You will be responsible for providing campaign selections for Email, Direct Mail, SMS and Cold Calling Campaigns, as well as using data to provide campaign, customer and product analysis and reporting.

The role requires you to have a keen interest in data, as well as the real estate industry and will offer the right candidate a real opportunity for growth and development.

Role and Responsibilities

• Configuring the CRM as per requirements of relevant stakeholders.
• Creation of customized customer segmentation lists, to be used for email/direct mail campaigns as well as reports and analysis.
• Assist in the preparation of analysis and business reports; this will include both marketing and sales data.
• Responsible for database health and maintenance (inc. customer data cleansing)
• Supporting team to ensure the business has a clear understanding of customer behavior.
• Work closely with Marketing and Sales Team to ensure aspects of the sales process along with the customer communication is set up and tracked appropriately in the CRM Software.
• Working with the Digital Marketing Lead to execute email marketing campaigns.
• Working with the Sales Managers to rotate prospects among Property Consultants as required.
• Assist in the organization, planning and production of ad-hoc communications to customers
• General administrative tasks and team support A team player with good planning and organizational skills and the ability to manage own workload
• Must be quantitatively oriented with a basic knowledge of basic statistics and analytics.
• Must be very proficient in using Microsoft Excel (Pivot Tables, Tables etc.), Word, and Power Point
• Knowledge of SQL and Power BI (or Tableau) a plus.

Preferably a degree in Business, Statistics or Computer Science Engineering.

If not, the candidate must be willing to learn it quickly.