Jewellery Retail Operations Manager - Multi-Outlet Excellence

AL Kanz Jewellery LLC; Dubai; On-site; AED 279,000 - 502,000; Full time

Job summary

AL Kanz Jewellery LLC in Dubai is seeking a seasoned Business Operations Manager to lead jewellery retail and factory operations across multiple outlets. You will strategize for sales growth, supervise staff, oversee inventory and loss prevention, and ensure smooth daily functioning of all locations.

The role requires strong experience in retail and factory operations, sales management, and reporting, with a track record of maintaining high customer service standards and operational discipline.

Qualifications

• Minimum 5 years of jewellery retail and factory operations experience.
• Experience as a Business Operations Manager or similar role.
• Experience in retail and factory operations, sales management, manpower and administration.

Responsibilities

• Develop and implement strategies to improve sales performance and customer service.
• Oversee operations of multiple jewellery retail outlets and factories.
• Monitor sales targets and KPIs across all outlets.
• Ensure compliance with company policies and procedures.
• Prepare regular management reports on sales, KPIs, manpower, incidents and operations.
• Maintain high standards of customer service and sales discipline.
• Take ownership for retail outlets and factory performance and standards.

Skills

Jewellery retail operations

Factory operations

Sales management

Manpower management

Loss prevention

Administration

Strategic planning

Education

Bachelor's degree in Business Administration or related field

Job description

AL Kanz Jewellery LLC in Dubai is seeking a seasoned Business Operations Manager to lead jewellery retail and factory operations across multiple outlets. You will strategize for sales growth, supervise staff, oversee inventory and loss prevention, and ensure smooth daily functioning of all locations.

The role requires strong experience in retail and factory operations, sales management, and reporting, with a track record of maintaining high customer service standards and operational discipline.