IT Technician

GetMax.Ae; Dubai; On-site; AED 133,920 - 200,880; Full time

Benefits offered by this job

Competitive salary and bonus structure

UAE Visa and Medical insurance

Training and career development opportunities

Dynamic and supportive work environment

Job summary

GetMax.Ae in Dubai is seeking an IT Technician to implement, deploy, and maintain IT solutions for clients. Responsibilities include configuring hardware and managing IT projects, with a focus on technical specifications and client satisfaction.

Ideal candidates should possess a Bachelor's degree in IT, have at least 3 years of relevant experience, and be proficient in Microsoft and networking solutions. The role includes competitive benefits and a dynamic work environment.

Qualifications

• 3 years of experience in IT project implementation or technical support.
• Strong technical knowledge in Microsoft 365 and Azure Cloud solutions.
• Industry certifications like MS100, AZ100, Dynamics365 preferred.

Responsibilities

• Deploy and configure hardware solutions including laptops and servers.
• Implement and manage Data Centre Solutions and network infrastructure.
• Set up and troubleshoot Networking Solutions with Cisco devices.

Skills

Technical troubleshooting

IT project implementation

Microsoft 365

Azure Cloud

Networking configuration

Education

Bachelor's degree in IT or related field

Tools

Microsoft Azure

Cisco routers and switches

Dell servers

Sophos and Fortinet firewalls

Job description

GetMax.Cloud, Dubai

The IT Technician will play a crucial role in implementing, deploying, and maintaining IT solutions for GetMax.Cloud’s clients in Dubai. This position focuses on executing projects won by the sales team, ensuring seamless delivery of hardware and software solutions, and providing technical expertise for a variety of IT services. The successful candidate will work closely with internal teams and customers to ensure all solutions meet technical specifications and client requirements.

Responsibilities

• Deploy and configure hardware solutions, including laptops, desktops, servers, and network switches.
• Implement and manage Data Centre Solutions, such as Dell servers, backup solutions, and network infrastructure.
• Set up and troubleshoot Networking Solutions, including Cisco routers, switches, and UniFi networks.
• Install and maintain Security Solutions, including firewalls (Sophos, Fortinet), antivirus software (Defender, Sophos), and backup platforms (Acronis, Veeam).
• Configure WiFi Solutions using UniFi, Aruba, and similar technologies.
• Deploy and manage Office CCTV Systems and other security equipment.
• Assist in implementing Microsoft Azure solutions, ensuring minimum $500/month consumption requirements are fulfilled.
• Execute Microsoft 365 Business Premium and advanced seats setup and configurations.
• Support Microsoft Copilot solutions for individual, departmental, and organizational needs.
• Implement Microsoft Business Central/Dynamics 365 setups and customizations.
• Configure Microsoft Teams PBX/Teams Telephony solutions.
• Set up video conferencing systems and interactive display boards.
• Install and manage PBX systems such as 3CX and Audio Codes.
• Develop Microsoft Power Apps on the MS Power Platform.
• Assist with website, domain configurations, and web hosting setups.
• Execute AMC contracts, providing remote and onsite engineering support.
• Document and maintain detailed records of installations, configurations, and ongoing maintenance processes.
• Collaborate with the Sales and Remote Technical teams to ensure client satisfaction and project success.

Qualifications

• Bachelor's degree in IT, computer science, or a related field.
• 3 years of experience in IT project implementation, technical support, or system administration.
• Strong technical knowledge and experience working with solutions such as Microsoft 365, Azure Cloud, Adobe, Dell, and HP hardware.
• Industry certifications like Microsoft MS100, AZ100, Dynamics365, Cisco Networking, and other cloud certifications are preferred.
• Excellent troubleshooting, problem-solving, and technical documentation skills.
• Ability to work independently and collaboratively in dynamic environments.
• Proficiency in Microsoft Office and CRM software.
• Fluent in English; knowledge of Hindi, Indian languages, and Arabic is a plus.

Benefits

• Competitive salary and bonus structure.
• UAE Visa and Medical insurance.
• Training and career development opportunities.
• Dynamic and supportive work environment.
• Opportunity to work on cutting‑edge IT solutions and projects.