IT Systems Engineer

Client of Pink Camel; Dubai; On-site; AED 112,000 - 167,000; Full time

Job summary

Unknown FinTech UAE is seeking an IT Systems Engineer to join a regulated institutional digital-asset business delivering stablecoin FX execution liquidity and near-instant cross-border settlement to institutional clients worldwide. You will administer and secure a hybrid multi-platform environment spanning endpoints servers BYOD devices and a wide range of cloud and SaaS tools.

You will own identity and access management, respond to incidents using ITIL practices and keep systems aligned with

Qualifications

• 3-5 years of experience in IT support or systems administration across macOS, Windows and Linux environments, including BYOD policies.
• Proven experience administering IDP/SSO platforms e.g. Okta, Entra ID, JumpCloud and MDM tools e.g. Jamf, Intune, Kandji.
• Experience with internet security suites e.g. CrowdStrike, SentinelOne, Defender and secure remote access tools e.g. Zscaler, Cloudflare One, Cisco Umbrella.
• Strong foundational knowledge of network protocols TCP/IP, DNS, VPNs.
• Zero Trust architecture and compliance standards such as SOC 2, ISO 27001 and GDPR.
• Hands-on experience managing SaaS tools including Microsoft 365 or Google Workspace, Slack or Teams DocuSign or Ironclad CRMs such as Salesforce or HubSpot and enterprise AI tools such as M365 Copilot ChatGPT Claude or Gemini.
• Experience with regulatory archiving systems e.g. Global Relay Smarsh Mimecast.
• Incident response tools e.g. PagerDuty Opsgenie.
• Hands-on experience executing or supporting cloud migrations between Microsoft 365 and Google Workspace.
• Scripting skills PowerShell Bash or Python or experience building workflow automations e.g. Zapier Workato Okta Workflows.
• ITIL Foundation certification or formal IT service management training is an advantage.

Responsibilities

• Administering and securing a hybrid multi-platform environment covering user endpoints servers and BYOD devices.
• Managing mobile device management enterprise internet security and Zero Trust network access platforms.
• Managing identity and access controls across core cloud tools including identity providers SSO office suites enterprise AI applications communication tools CRM legal document and regulatory archiving platforms.
• Monitoring triaging and managing system alerts through incident response platforms.
• Resolving service interruptions and security incidents in line with ITIL practices.
• Maintaining system configurations that uphold strict organisational compliance frameworks.
• Running onboarding and offboarding access workflows.
• Delivering technical support and resolving network and access issues for end users.
• Writing and maintaining internal knowledge base documentation.

Skills

IT support

systems administration

macOS

Windows

Linux

IDP/SSO

MDM tools

security suites

remote access

network fundamentals

Zero Trust

compliance standards

SaaS tools

CRM/ERP tools

AI tools

Scripting

ITIL

Education

ITIL Foundation

Tools

Okta

Entra ID

JumpCloud

Jamf

Intune

Kandji

CrowdStrike

SentinelOne

Defender

Zscaler

Cloudflare One

Cisco Umbrella

Microsoft 365

Google Workspace

Slack

Teams

DocuSign

Ironclad

Salesforce

HubSpot

M365 Copilot

ChatGPT

Claude

Gemini

Global Relay

Smarsh

Mimecast

PagerDuty

Opsgenie

Job description

We are looking for an IT Systems Engineer for a FinTech company based in the UAE.

Location Dubai UAE.

Salary 10 000 15 000 AED month.

Qualifications amp Experience

• 3-5 years of experience in IT support or systems administration across macOS, Windows and Linux environments, including BYOD policies
• Proven experience administering IDP SSO platforms e.g. Okta, Entra ID, JumpCloud and MDM tools e.g. Jamf, Intune, Kandji
• Experience with internet security suites e.g. CrowdStrike, SentinelOne, Defender
• Secure remote access tools e.g. Zscaler, Cloudflare One, Cisco Umbrella
• Strong foundational knowledge of network protocols TCP/IP, DNS, VPNs
• Zero Trust architecture and compliance standards such as SOC 2, ISO 27001 and GDPR
• Hands-on experience managing SaaS tools including Microsoft 365 or Google Workspace Slack or Teams DocuSign or Ironclad CRMs such as Salesforce or HubSpot and enterprise AI tools such as M365 Copilot ChatGPT Claude or Gemini
• Experience with regulatory archiving systems e.g. Global Relay Smarsh Mimecast
• Incident response tools e.g. PagerDuty Opsgenie
• Hands-on experience executing or supporting cloud migrations between Microsoft 365 and Google Workspace
• Scripting skills PowerShell Bash or Python or experience building workflow automations e.g. Zapier Workato Okta Workflows
• ITIL Foundation certification or formal IT service management training is an advantage

Key Responsibilities

• Administering and securing a hybrid multi-platform environment covering user endpoints servers and BYOD devices
• Managing mobile device management enterprise internet security and Zero Trust network access platforms
• Managing identity and access controls across core cloud tools including identity providers SSO office suites enterprise AI applications communication tools CRM legal document and regulatory archiving platforms
• Monitoring triaging and managing system alerts through incident response platforms
• resolving service interruptions and security incidents in line with ITIL practices
• Maintaining system configurations that uphold strict organisational compliance frameworks
• Running onboarding and offboarding access workflows
• Delivering technical support and resolving network and access issues for end users
• Writing and maintaining internal knowledge base documentation

About the role

We are looking for an IT Systems Engineer to join a regulated institutional digital-asset business that provides stablecoin FX execution liquidity and near-instant cross-border settlement to institutional clients worldwide In this role you will administer and secure a hybrid multi-platform environment spanning endpoints servers BYOD devices and a wide range of cloud and SaaS tools You will own identity and access management respond to incidents using ITIL practices and keep systems aligned with strict compliance requirements You will also support users day to day and build clear knowledge base documentation This role offers exposure to a truly global market significant autonomy and responsibility from day one and the opportunity to grow in a rapidly evolving sector 3-5 years of experience in IT support or systems administration across macOS, Windows and Linux environments, including BYOD policiesProven experience administering IDP/SSO platforms (e.g. Okta, Entra ID, JumpCloud) and MDM tools (e.g. Jamf, Intune, Kandji)Experience with internet security suites (e.g. CrowdStrike, SentinelOne, Defender) and secure remote access tools (e.g. Zscaler, Cloudflare One, Cisco Umbrella)Strong foundational knowledge of network protocols (TCP/IP, DNS, VPNs), Zero Trust architecture and compliance standards such as SOC 2, ISO 27001 and GDPRHands-on experience managing SaaS tools including Microsoft 365 or Google Workspace, Slack or Teams, DocuSign or Ironclad, CRMs such as Salesforce or HubSpot, and enterprise AI tools such as M365 Copilot, ChatGPT, Claude or GeminiExperience with regulatory archiving systems (e.g. Global Relay, Smarsh, Mimecast) and incident response tools (e.g. PagerDuty, Opsgenie)Hands-on experience executing or supporting cloud migrations between Microsoft 365 and Google WorkspaceScripting skills (PowerShell, Bash or Python) or experience building workflow automations (e.g. Zapier, Workato, Okta Workflows)ITIL Foundation certification or formal IT service management training is an advantage