Systems Administrator

Confidential Careers; Dubai; On-site; AED 300,000 - 460,000; Full time

Job summary

Confidential Careers is recruiting a Systems Administrator for our UAE DMCC office. You will be the on-site technology lead, keeping systems running, users productive and IT issues resolved quickly in a fast-paced trading environment.

You'll provide hands-on support, manage Microsoft 365, network infrastructure, endpoint security, backups and vendor relationships to ensure continuous operation of trading screens, peripherals and communications tools for the Dubai team.

Qualifications

• 3–5+ years in a systems administration, IT support or infrastructure role.
• Experience as primary on-site IT resource for a small to mid-sized office.
• Desirable: exposure to financial services, trading or time‑critical environments.
• Advantage if familiar with trading platforms or market data terminals.
• Certifications (e.g., Microsoft, CompTIA, Cisco) are a plus.

Responsibilities

• Provide hands-on, in-office IT support for hardware, software and connectivity.
• Ensure office workstations, trading screens and peripherals are ready each trading day.
• Maintain the office network (Wi‑Fi, firewalls, switches, routers) with redundancy.
• Administer Microsoft 365 and Azure AD, including licences and permissions.
• Support connectivity to trading platforms, market data services, and exchanges.
• Onboard/offboard users; manage device setup and access provisioning.
• Maintain IT security controls, patching and MFA across systems.
• Manage data backups and test recovery procedures for business continuity.
• Keep an accurate inventory of IT assets and licences.
• Coordinate with external IT vendors and telecoms providers.
• Set up meeting rooms, video-conferencing and telephony equipment.
• Document configurations and issues; log resolutions for future reference.
• Identify recurring issues and propose practical improvements.
• Support remote coordination with Singapore office when required.

Skills

Win/macOS support

Microsoft 365 Admin

Azure AD / Entra ID

Networking (LAN, Wi‑Fi, VPN)

Endpoint security

Backup & DR

Hardware troubleshooting

Video conferencing systems

Vendor management

Job description

Systems Administrator

Commodity Derivatives Trading · Energy · UAE

ROLE OVERVIEW

• Role: Systems Administrator
• Location: UAE (DMCC) – fully office-based
• Reporting to: Senior Management
• Employment: Full-time, permanent
• Industry: Commodity Derivatives Trading, Energy

THE CLIENT

Our client is an established commodities and financial markets business operating from the Dubai Multi Commodities Centre (DMCC) and Singapore. The firm provides trading and hedging solutions to corporate clients, with a particular focus on the energy sector, and is active across listed derivatives markets.

The business supports corporate clients in managing their commodity price exposure through structured hedging programmes and derivatives transactions, working closely with exchanges, clearing brokers and banking counterparties across the Middle East and Asia.

THE OPPORTUNITY

The Systems Administrator will be the Company's on-site technology lead in the UAE office, responsible for keeping systems running, users productive and IT issues resolved quickly. In a fast-paced trading environment where downtime has a direct commercial impact, this is a hands‑on role for a practical, responsive professional who takes ownership of the day-to-day technology the business relies on.

KEY RESPONSIBILITIES

• Provide hands-on, in-office IT support to all staff, resolving hardware, software and connectivity issues promptly.
• Ensure all office systems, workstations, trading screens and peripherals are operational at the start of each trading day.
• Maintain the office network, including Wi‑Fi, firewalls, switches, routers and internet connectivity, with appropriate redundancy.
• Administer Microsoft 365 or equivalent, including email, Teams, SharePoint, user accounts, licences and permissions.
• Support connectivity to trading platforms, market data services, broker systems and exchange front-ends.
• Manage user onboarding and offboarding, including device set-up, access provisioning and account removal.
• Maintain IT security controls, including endpoint protection, patching, multi‑factor authentication and access management.
• Manage data backups and test recovery procedures to support business continuity.
• Maintain an accurate inventory of IT hardware, software and licences.
• Manage relationships with external IT vendors, service providers and telecoms suppliers.
• Set up and support meeting room, video‑conferencing and telephony equipment.
• Document systems, configurations and procedures, and maintain a log of IT issues and resolutions.
• Identify recurring issues and recommend practical improvements to systems and infrastructure.
• Support remote connectivity and coordination with the Singapore office where required.

CANDIDATE PROFILE – EXPERIENCE

• 3–5+ years of experience in a systems administration, IT support or infrastructure role.
• Experience supporting a small to mid‑sized office as the primary or sole on‑site IT resource.
• Experience within financial services, trading, brokerage or a similarly time‑critical environment is highly desirable.
• Exposure to trading platforms, market data terminals or exchange connectivity is a strong advantage.
• Relevant certifications (e.g. Microsoft, CompTIA, Cisco) are an advantage.

CANDIDATE PROFILE – TECHNICAL EXPERTISE

• Windows and macOS desktop support
• Microsoft 365 and Azure AD / Entra ID administration
• Networking: LAN, Wi‑Fi, firewalls, VPN
• Endpoint security and patch management
• Backup and disaster recovery
• Hardware set‑up and troubleshooting
• Video‑conferencing and telephony systems
• IT asset and licence management
• Vendor and service‑provider management

PERSONAL ATTRIBUTES

• Proactive, hands‑on and reliable, with a strong sense of ownership.
• Calm and effective under pressure when resolving urgent issues.
• Clear communicator able to support non‑technical users.
• Organised, discreet and security‑conscious.