IT Specialist

applydubaijob.com; Dubai; On-site; AED 66,000 - 98,000; Full time

Job summary

Al-Nahda Educational Institution is seeking an IT Specialist to join the IT department in Riyadh. The role focuses on providing end-user support, maintaining IT infrastructure, and ensuring smooth operation of computer systems and networks.

The successful candidate will handle daily Help Desk tasks, hardware/software maintenance, account management, and information security alignment with company policies.

Qualifications

• Bachelor’s degree or diploma in IT/CS.
• Minimum 1 year hands-on IT Support/Help Desk experience.
• Proficiency with Microsoft Office.

Responsibilities

• Provide daily technical support and Help Desk assistance to staff and end-users.
• Install, configure, and maintain computers, printers, software, and other IT equipment.
• Troubleshoot and resolve hardware, software, OS, and network-related issues.
• Manage user accounts, access permissions, and directory services according to company policies.
• Monitor network infrastructure and assist with connectivity troubleshooting and system updates.
• Document technical incidents, solutions, and maintain IT asset inventories.
• Ensure compliance with information security policies and coordinate with third-party technology vendors.

Skills

IT Support

Help Desk

Operating Systems

Hardware Configuration

Networking Fundamentals

MS Office

Education

Bachelor’s Degree or Diploma in IT/CS

Job description

Job Title: IT Specialist

Company: Al-Nahda Educational Institution

Location: Riyadh, Saudi Arabia

Employment Type: Full Time

Salary: SAR 6,000 – 9,000 per month (as estimated in source posting)

Candidate Prerequisites: 1+ Year IT Support/Help Desk Experience | Operating Systems & Hardware Configuration | Networking Fundamentals | MS Office Proficiency

Role Overview

Al-Nahda Educational Institution is seeking a skilled IT Specialist to join its Information Technology department in Riyadh. This role is ideal for an IT professional who enjoys providing technical support, maintaining IT infrastructure, and ensuring the smooth operation of computer systems and networks.

The successful candidate will be responsible for supporting end-users, troubleshooting technical issues, maintaining hardware and software, and assisting with network operations. This position also involves managing user accounts, maintaining IT documentation, and ensuring compliance with organizational information security standards.

Key Responsibilities

• Provide daily technical support and Help Desk assistance to staff and end-users.
• Install, configure, and maintain computers, printers, software, and other IT equipment.
• Troubleshoot and resolve hardware, software, operating system, and network-related issues.
• Manage user accounts, access permissions, and directory services according to company policies.
• Monitor network infrastructure and assist with connectivity troubleshooting and system updates.
• Document technical incidents, solutions, and maintain IT asset inventories.
• Ensure compliance with information security policies and coordinate with third-party technology vendors.

Requirements & Qualifications

• Education & Experience: Bachelor’s Degree or Diploma in Information Technology, Computer Science, or a related field; minimum 1 year of hands‑on experience in IT Support, Help Desk, or Systems Administration.
• Technical Proficiency: Solid knowledge of operating systems, hardware installation, and user account management; good understanding of networking fundamentals, connectivity troubleshooting, and IT security; strong proficiency in Microsoft Office and productivity applications.
• Core Competencies: Excellent analytical, problem-solving, customer service, and organizational skills.