IT Officer (UAE National)

HCLTech; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

HCLTech in Dubai, United Arab Emirates, seeks an IT Officer to provide technical support, maintain IT infrastructure, and ensure smooth operation of hardware, software, networks, and business systems. You will troubleshoot issues, support end users, and help maintain the security and reliability of the IT environment.

Key responsibilities include handling first-line support, installing and configuring devices, monitoring networks and cybersecurity, managing user access, performing system updates

Qualifications

• Bachelor's degree or diploma in IT or CS, or related field.
• Solid knowledge of Windows, Microsoft 365 and networking.
• Familiarity with IT security principles and best practices.
• Certifications (CompTIA, Microsoft, Cisco) are advantageous.

Responsibilities

• Provide first-line technical support to users for hardware, software, and network issues.
• Install, configure, and maintain computers, printers, and IT equipment.
• Monitor networks and cybersecurity controls to protect systems.
• Manage user accounts, access rights, and IT assets.
• Document incidents and inventory records.

Skills

Windows

Microsoft 365

Networking

IT Security

Troubleshooting

Communication

Education

Bachelor's degree or diploma in Information Technology/Computer Science

Job description

Job Title: IT Officer

Job Summary:

We are seeking a proactive IT Officer to provide technical support, maintain IT infrastructure, and ensure the smooth operation of hardware, software, networks, and business systems. The successful candidate will troubleshoot technical issues, support end users, and help maintain the security and reliability of the organization's IT environment.

Key Responsibilities:

• Provide first-line technical support to users for hardware, software, and network issues.
• Install, configure, and maintain computers, printers, and other IT equipment.
• Monitor and maintain network, systems, and cybersecurity controls.
• Manage user accounts, access rights, and IT assets.
• Perform system updates, backups, and routine maintenance.
• Coordinate with vendors and service providers when required.
• Document IT incidents, solutions, and inventory records.

Requirements:

• Bachelor's degree or diploma in Information Technology, Computer Science, or related field.
• Good knowledge of Windows, Microsoft 365, networking, and IT security principles.
• Strong troubleshooting, communication, and problem-solving skills.
• Relevant certifications (CompTIA, Microsoft, Cisco) are an advantage.

Location: Dubai

Employment Type: Full-Time