IT Officer

Hopeghospital; Abu Dhabi, Dubai; On-site; AED 70,000 - 110,000; Full time

Job summary

Hopeghospital is seeking an IT Officer to oversee technology systems, assist users, and keep daily operations running smoothly. The role focuses on maintaining networks, troubleshooting hardware and software, and coordinating with service vendors.

The ideal candidate will have experience in Windows and Linux administration, basic networking, cloud services, and strong cybersecurity awareness. Excellent communication and problem-solving skills are essential.

Qualifications

• Experience in IT troubleshooting and technical support.
• Knowledge of Windows and Linux administration.
• Fundamentals of networking and cloud computing.
• Cybersecurity and data protection awareness.
• Microsoft 365 administration.
• Strong communication and problem-solving abilities.

Responsibilities

• Provide remote technical support to users
• Troubleshoot hardware and software issues
• Manage user accounts and permissions
• Maintain networks and cloud systems
• Monitor IT systems and infrastructure
• Implement cybersecurity best practices
• Maintain IT assets and documentation
• Coordinate with technology service vendors

Skills

IT troubleshooting

Technical support

Windows administration

Linux administration

Networking fundamentals

Cloud computing fundamentals

Cybersecurity awareness

Microsoft 365 administration

Communication skills

Problem-solving abilities

Tools

Microsoft 365

Job description

IT Officer manages technology systems, supports users, troubleshoots hardware and software, maintains networks, strengthens cybersecurity, manages accounts, monitors infrastructure, and ensures reliable business operations daily.

Responsibilities

• Provide remote technical support to users
• Troubleshoot hardware and software issues
• Manage user accounts and permissions
• Maintain networks and cloud systems
• Monitor IT systems and infrastructure
• Implement cybersecurity best practices
• Maintain IT assets and documentation
• Coordinate with technology service vendors

Required Skills

• IT troubleshooting and technical support
• Windows and Linux administration knowledge
• Networking and cloud computing fundamentals
• Cybersecurity and data protection awareness
• Microsoft 365 administration skills
• Strong communication and problem-solving abilities

Note: Salary depends on experience, skills, location, and is paid in local currency.