IT Manager (ERP & Infrastructure)

Caliberly

Dubai

On-site

AED 334,800 - 502,200

Full time

14 days+

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Benefits offered by this job

Competitive salary and benefits package

Professional and collaborative work environment

Opportunities for career growth and leadership development

Exposure to advanced IT systems and digital transformation initiatives

Job summary

Caliberly is seeking an experienced IT Manager (ERP & Infrastructure) in Dubai to oversee IT operations and drive ERP system management. The role requires managing IT infrastructure, ensuring system reliability, leading ERP implementation, and developing strategies for digital transformation. Candidates should possess a Bachelor’s in IT or Computer Science and have 7–12 years of IT management experience with a strong focus on ERP systems. Competitive salary and growth opportunities are provided.

Qualifications

7–12 years of experience in IT management with strong ERP exposure.
Proven experience in ERP implementation and infrastructure management.
Experience in technology, digital solutions, or service-based industries preferred.

Responsibilities

Oversee daily IT operations including networks, servers, cloud systems, and end-user support.
Lead ERP system implementation, upgrades, and continuous improvement initiatives.
Develop and implement IT strategies aligned with business objectives.
Implement and maintain cybersecurity measures to protect data and systems.
Lead and manage IT teams and external service providers.
Prepare reports on IT performance, projects, and system usage.

Skills

Strong knowledge of IT infrastructure and systems

Expertise in ERP platforms and implementation

Leadership and team management skills

Strong analytical and problem-solving abilities

Knowledge of cybersecurity and data protection

Excellent communication and stakeholder management skills

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Job description

Job Title – IT Manager (ERP & Infrastructure)

Location: Dubai, UAE

About the Role

We are seeking a strategic and technically strong IT Manager (ERP & Infrastructure) to oversee IT operations and drive ERP system management within a dynamic technology-driven environment. The role involves managing IT infrastructure, ensuring system reliability, and leading ERP implementation and optimization to support business efficiency and growth.

Key Responsibilities

IT Infrastructure Management

Oversee daily IT operations including networks, servers, cloud systems, and end-user support. Ensure high availability, security, and performance of IT infrastructure. Manage system upgrades, backups, and disaster recovery processes. Maintain IT policies, procedures, and documentation.

ERP Management & Implementation

Lead ERP system implementation, upgrades, and continuous improvement initiatives. Gather business requirements and translate them into system solutions. Ensure integration of ERP with other business applications. Monitor system performance and resolve ERP-related issues.

IT Strategy & Digital Transformation

Develop and implement IT strategies aligned with business objectives. Drive digital transformation initiatives and process automation. Evaluate and recommend new technologies to improve efficiency. Ensure scalability and future-readiness of IT systems.

Cybersecurity & Compliance

Implement and maintain cybersecurity measures to protect data and systems. Ensure compliance with IT governance, policies, and regulatory standards. Conduct regular system audits and risk assessments. Manage data privacy and security protocols.

Team Leadership & Vendor Management

Lead and manage IT teams and external service providers. Oversee vendor selection, contracts, and performance management. Provide training and support to users on IT systems and ERP platforms. Manage IT budgets and resource allocation.

Reporting & Stakeholder Coordination

Prepare reports on IT performance, projects, and system usage. Collaborate with senior management to align IT initiatives with business goals. Ensure effective communication between IT and other departments. Provide technical guidance and recommendations to leadership.

Qualifications & Experience

Bachelor's degree in Information Technology, Computer Science, or a related field. 7–12 years of experience in IT management with strong ERP exposure. Proven experience in ERP implementation and infrastructure management. Experience in technology, digital solutions, or service-based industries is preferred.

Key Skills & Competencies