IT Infra Program Manager Arabic

Intertec Softwares; Dubai; On-site; AED 279,000 - 502,000; Full time

Job summary

Intertec Softwares seeks an experienced Programme/Project Manager to lead large cross‑disciplinary initiatives in a complex client environment in the UAE. You will plan, control, and deliver multi‑supplier projects on time and within budget, while building executive relationships.

Responsibilities include staffing, risk management, governance, and mentoring junior project managers, with a focus on quality, compliance, and business value delivery across data center infrastructure projects and

Qualifications

• Proven experience leading large cross-functional project teams and complex initiatives.
• Ability to manage executive stakeholder relationships at client and internal levels.
• Mentor and coach Junior Project Managers to develop project delivery capability.
• Strong governance, risk management and change management capabilities.
• Experience with data center infrastructure, DRP/BCP, and transition projects.

Responsibilities

• Deliver large, long-term projects with multi-disciplinary teams across suppliers.
• Plan, manage and deliver projects to meet contracted service levels and budgets.
• Build and maintain executive relationships with clients and stakeholders.
• Coach/mentor Junior Project Managers and develop delivery practices.
• Identify, assess and manage risks and resource requirements to achieve outcomes.

Skills

Project Management

Stakeholder management

Team leadership

Risk assessment

Tools

Microsoft Project

Visio

Mindjet MindManager

Project Planning tools

Risk Management tools

Job description

RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES):

• Demonstrable experience and capability in the delivery of projects requiring the creation of large project teams with multiple elements on a cross discipline and/or multi supplier basis.
• Expert understanding of concepts procedures and application of project management and an extensive knowledge in other subjects or disciplines which are relevant to the content of the project.
• Brings this knowledge to bear to ensure reuse and best practice across projects.
• Plans manages and delivers the larger and more complex long‑term projects that will significantly affect the client organization and which will deliver strategic benefits to client and/or stakeholders.
• Evaluates situations using multiple sources of information. Solution will typically require some new planning and resource elements potentially generating bespoke adaptations.
• Projects will typically involve a significant element of risk to the business and/or external clients and require the ability to use and adapt recognized project management methods and processes depending on the elements of the risk profile and governance needs.
• Delivers projects to contracted service levels and within defined financial targets whilst maintaining and developing customer satisfaction.
• Is recognized as the key supplier in delivery of a client critical or internal medium/long term business benefit.
• Must have proven ability to apply relationship management skills in medium terms and to be able to build and own client and stakeholder relationships at executive levels during and beyond the project duration.
• Expected to coach / mentor and line manage Junior Project Managers
• Ability to channel resources effectively internally developing best delivery practice or ability to identify the change impact on the organization identify stakeholders and manage relationships risk and engagement to deliver the projects outcomes successfully.
• Seeks innovative ways to expand the business scope of projects and to manage the cost base.

TECHNICAL SKILLS /COMPETENCIES:

MANDATORY

Strong Knowledge on

• oProject Control Tools
• oRisk Management
• oMicrosoft Project
• oSchedule Management
• oVisio
• oProject Planning tools.
• oRisk Management tools.
• oMindjet Manager or similar.

Industry Knowledge on

• oUnderstanding of Data Center Infrastructure
• oBCP and DRP
• oOS DB Cloud transformation projects.
• oTransition projects.

SOFT SKILLS:

MANDATORY

Behave in a manner that ensures the dignity at all times of all staff and customers.

Demonstrate behaviors that encourage harmonious working relationships with and between staff customers and suppliers.

Be accountable for self-development in equality practice and issues through active participation in associated learning programs.

Take all necessary steps to ensure that the provisions of the Data Protection Act and related legislation are observed to protect the rights of the individual.

By adhering to documented procedures play an active role in the achievement and support of all Quality Standards.

To comply with relevant policies and practices relating to training and development including a regular development appraisal.

Be responsible for ensuring that all duties and responsibilities comply with all statutory requirements and with policy and procedure.

Required Experience:

Manager