IT Coordinator

Koninklijke Vopak N.V.; Fujairah; On-site; AED 240,000 - 360,000; Full time

Job summary

Koninklijke Vopak N.V. in the United Arab Emirates (Fujairah) is seeking an IT Infrastructure Lead to direct the hardware, cloud systems, and budgets for VHFL's IT landscape. You will coordinate with Finance, vendors, and global IT teams to ensure secure, scalable operations.

The role demands leading network, servers, and cloud initiatives with a focus on reliability, cybersecurity, and governance. This position requires strong English communication and teamwork in a demanding environment.

Qualifications

• Bachelor's in IT engineering or IT degree with relevant experience.
• 3+ years of IT infrastructure or related field.
• Strong knowledge of Excel and Word; English proficiency.
• Ability to work in a team.

Responsibilities

• Lead IT infrastructure strategy and budget management for VHFL IT systems.
• Ensure high network availability and test DR/backup procedures.
• Coordinate with Global IT for server, network devices and security.
• Oversee 24/7 operations and IT helpdesk support.
• Enforce data security and governance in line with policies.

Skills

Excel

Word

English proficiency

Team player

Education

Bachelor's in IT Engineering

IT degree with experience

Tools

SD-WAN

Servers & Networking basics

Job description

Key Responsibilities

• 1. Infrastructure Strategy & Budget Management Lead, direct, and execute the operational management and future expansion of VHFL's IT infrastructure and cloud-based systems. Prepare the annual IT infrastructure budget in coordination with the Finance department. Manage negotiations, contracts, Service Level Agreements (SLAs), and Annual Maintenance Contracts (AMCs) with vendors, contractors, and service providers.
• 2. Network Availability & Disaster Recovery Maintain high network uptime across terminal operations using redundant ISP connections, robust SD-WAN architectures, and continuous monitoring tools. Design, document, and regularly test high-availability failover mechanisms, off-site recovery procedures, and cloud backup systems for critical business applications.
• 3. Global IT Alignment & Infrastructure Operations Manage overall IT infrastructure administration at the terminal, serving as the primary liaison with Vopak Global IT and Division IT teams. Coordinate the installation, configuration, and upgrading of servers, network devices, firewalls, and shared software in alignment with global IT standards. Ensure seamless, secure system connectivity and business continuity for both local environments and remote/cloud-based workflows.
• 4. Systems Maintenance & Technical Support Maintain 24/7 stability, performance, and uptime across all physical/virtual servers, hardware, and core software systems. Oversee IT helpdesk operations to provide fast technical support and troubleshooting for end-users. Conduct cybersecurity awareness training and guidance for employees.
• 5. Data Security, Compliance & Governance Enforce access controls, cybersecurity protocols, and data protection strategies in compliance with local regulations and corporate policies. Oversee IT governance, risk management frameworks, and system audit readiness across all business units.

Knowledge and Skills

Bachelor’s in engineering in IT with minimum three years of experience or IT degree with minimum five years of experience in similar field IT Certification preferred Good knowledge of computer programs such as spread sheets and word. Awareness of customer needs. Sound oral and written knowledge of English. Must be a team player.

Citizens and businesses everywhere can switch on the lights and go about their day, without ever having to wonder whether the energy is available. Vopak provides infrastructure solutions for storing the products that make it possible. But our tanks and terminals alone don’t get the job done. Our people do. That’s why we say: there is human energy inside.

Read more about us at www.careersatvopak.com