IT Assistant Job Vacancies – Hypermarket IT Support (Kenz Hypermarket Hiring)

AE Jobs; United Arab Emirates; On-site; AED 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary package

Career growth opportunities

Hands-on experience with enterprise systems

Friendly work environment

Exposure to retail IT infrastructure

Job summary

AE Jobs is seeking an IT Assistant to join the technical support team at Kenz Hypermarket in the UAE. This full-time role is for candidates looking to start or advance their career in IT support within a retail environment. You will provide first-level IT support, maintain hardware and software systems, and assist with user account management.

The ideal candidate will have a diploma or bachelor’s degree in IT or related fields, with 1-2 years of relevant experience or strong foundational knowledge.

Qualifications

• 1–2 years of IT support experience; freshers with strong knowledge may apply.
• Ability to work independently and in a team environment.

Responsibilities

• Provide first-level IT support to users.
• Install, configure, and troubleshoot computers and peripherals.
• Maintain hardware, software, and network systems.

Skills

Basic knowledge of Windows OS

Hardware troubleshooting

Problem-solving skills

Communication skills

Education

Diploma or Bachelor’s in IT, Computer Science, or related field

Job description

Hypermarket IT Support (Kenz Hypermarket Hiring)

#Kenz-Hypermarket is currently hiring an IT Assistant to join its technical support team in the UAE. This role is ideal for candidates with basic IT knowledge and hands‑on troubleshooting skills who are looking to start or grow their career in IT support within a retail hypermarket environment.

Job Title:

IT Assistant

Location:

KENZ HYPERMARKET, United Arab Emirates

Employment Type:

Full‑time

Key Responsibilities:

• Provide first‑level IT support to users
• Install, configure, and troubleshoot computers, printers, and peripherals
• Maintain hardware, software, and network systems
• Support Windows OS and Microsoft Office 365 environments
• Monitor IT equipment and maintain inventory records
• Assist with user account management and basic cybersecurity practices
• Document technical issues and solutions

Requirements:

• Diploma or Bachelor’s in IT, Computer Science, or related field
• 1–2 years of IT support experience (freshers with strong knowledge may apply)
• Basic knowledge of Windows OS, networking, and hardware troubleshooting
• Strong problem‑solving and communication skills
• Ability to work independently and in a team environment

What They Offer:

• Competitive salary package
• Career growth opportunities in IT support
• Hands‑on experience with enterprise systems
• Friendly and supportive work environment
• Exposure to retail IT infrastructure