This Full time on site position offers great opportunities for career growth.
KEY RESPONSIBILITIES
IT Infrastructure & Server Management
- Design, deploy, configure, and maintain Windows Server environments.
- Administer Active Directory, user accounts, group policies, and access permissions.
- Implement and manage virtualization environments (VMware / vSphere).
- Monitor server performance, uptime, storage utilization, and overall system health.
Network Setup & Administration
- Plan and implement office network infrastructure, including routers, switches, firewalls, and structured cabling.
- Configure and manage LAN/WAN, TCP/IP, DHCP, DNS, VLANs, and VPN connectivity.
- Ensure secure connectivity between head office and regional/remote offices.
- Diagnose and resolve network performance, connectivity, and access issues.
IT Security & Backup
- Configure and manage enterprise firewalls (Fortinet, SonicWall, Checkpoint, or equivalent).
- Implement endpoint protection, antivirus solutions, and access control policies.
- Manage data backup, disaster recovery strategies, and restoration procedures (SaaS / IaaS environments).
- Ensure data security, compliance, and protection against internal and external threats.
User Support & Device Management
- Provide L1/L2 onsite and remote IT support across multiple locations.
- Install, configure, and troubleshoot laptops, desktops, printers, POS systems, and peripherals.
- Support Windows, macOS, Linux, Android, and iOS environments.
- Manage employee IT onboarding and offboarding processes.
- Occasionally visit site offices to handle IT-related tasks, installations, or troubleshooting.
CCTV, Access Control & Communication Systems
- Install, configure, and maintain CCTV surveillance systems, biometric access controls, and IP telephony solutions.
- Conduct preventive maintenance and troubleshooting of security and communication systems.
Software & Application Support
- Deploy, configure, and support enterprise applications, including Microsoft Dynamics CRM (on-premises and cloud).
- Manage software licensing, updates, patch management, and version control.
- Maintain system documentation, SOPs, and IT policies.
Vendor & Asset Management
- Coordinate with IT vendors, service providers, and hardware suppliers.
- Support vendor evaluation, quotation analysis, and procurement processes.
- Maintain IT asset inventory, warranties, AMCs, and service agreements.
Reporting & Continuous Improvement
- Prepare periodic IT reports on system performance, security status, and incidents.
- Identify risks and recommend enhancements to improve infrastructure stability and efficiency.
- Ensure IT systems align with business requirements and future scalability.
Pay: AED2,500.00 - AED3,000.00 per month
Work Location: In person