Investor Services Manager — Client Onboarding & Ops

Confidential Careers; Dubai; On-site; AED 180,000 - 320,000; Full time

Job summary

Confidential Careers is seeking a Client Services Manager for a DIFC-based investment firm in Dubai. The role focuses on day-to-day servicing and administration of existing clients and investors, coordinating across Investment, Operations, Compliance and Finance to ensure accurate, timely deliverables.

The successful candidate will support clients across managed funds and OCIO mandates, including onboarding, subscriptions, capital calls, distributions, reporting and communications.

Qualifications

• 5–10 years' relevant experience within asset management or investment management.
• Experience in Client Services, Investor Services, Client Operations or a comparable function.
• DFSA-regulated asset management or advisory firm experience.

Responsibilities

• Act as a primary day-to-day contact for existing clients and investors in relation to servicing, reporting and administrative matters.
• Coordinate client onboarding, KYC/AML documentation and related activities.
• Coordinate subscriptions, redemptions, transfers and other investor transactions as applicable.
• Coordinate agreements and investor documentation, including execution tracking and record-keeping.
• Provide day-to-day servicing support for OCIO clients and act as central coordination with Investment, Operations and Finance.
• Maintain accurate client and investor records, ensuring timely reporting and escalation where needed.
• Liaise with fund administrators, custodians, banks, auditors and other external service providers.

Job description

Confidential Careers is seeking a Client Services Manager for a DIFC-based investment firm in Dubai. The role focuses on day-to-day servicing and administration of existing clients and investors, coordinating across Investment, Operations, Compliance and Finance to ensure accurate, timely deliverables.

The successful candidate will support clients across managed funds and OCIO mandates, including onboarding, subscriptions, capital calls, distributions, reporting and communications.