Intern - F&B

Minor Food Holding Co., Ltd.; Dubai Emirate; On-site; AED 39,000 - 67,000; Full time

Job summary

Anantara Downtown Dubai is hiring for a guest-facing hospitality role. You will warmly welcome guests, assist with seating, and ensure smooth service in a luxury hotel environment.

The position requires professional interaction with guests, adherence to SOPs, and collaboration with the service team to maintain high standards of hospitality.

Qualifications

• Hospitality experience or customer-facing experience preferred.

Responsibilities

• Work closely with colleagues to ensure smooth and timely service.
• Follow all hotel policies, SOPs, service standards, and grooming requirements.
• Welcome and interact with guests in a friendly and professional manner.
• Maintain proper telephone etiquette and understand reservation procedures.
• Be familiar with restaurant and hotel services and facilities.
• Greet, welcome, and seat guests, ensuring a warm and pleasant experience.
• Ensure the restaurant entrance and reception area are clean, organized, and welcoming.
• Check tables are clean and properly set before seating guests.
• Obtain guest feedback and promptly address or report any concerns.
• Assist the service team when required and support the Cashier during breaks.

Skills

Guest service

Communication

Job description

Job Location

Anantara Downtown Dubai

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression - for our guests and for our people.

Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world's most captivating locales - from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

• Work closely with colleagues to ensure smooth and timely service.
• Follow all hotel policies, SOPs, service standards, and grooming requirements.
• Welcome and interact with guests in a friendly and professional manner.
• Maintain proper telephone etiquette and understand reservation procedures.
• Be familiar with restaurant and hotel services and facilities.
• Greet, welcome, and seat guests, ensuring a warm and pleasant experience.
• Ensure the restaurant entrance and reception area are clean, organized, and welcoming.
• Check tables are clean and properly set before seating guests.
• Obtain guest feedback and promptly address or report any concerns.
• Assist the service team when required and support the Cashier during breaks.