Insurance Client Success Manager

RMS Insurance Brokers; Abu Dhabi; On-site; AED 279,000 - 391,000; Full time

Job summary

RMS Insurance Brokers in Abu Dhabi seeks an experienced relationship and sales professional to grow and retain client accounts. You will assess insurance needs, present suitable solutions, and coordinate with internal teams to ensure policy issuance, renewals, and high service levels.

The role emphasizes proactive client management, cross-selling opportunities, and timely responses to inquiries while meeting retention targets and regulatory standards.

Qualifications

• 5–7 years UAE experience in Insurance Broker or Insurance Company.
• Bachelor’s degree in business, Finance, Insurance, or related field.
• Cert CII / DIP CII / AIII is an advantage.

Responsibilities

• Manage relationships with new and existing clients and understand their insurance requirements.
• Provide suitable insurance solutions and explain policy coverage, benefits, premiums, renewals, and claims procedures.

Skills

Client relationship

Sales & business development

Insurance product knowledge

Customer service orientation

Target-driven

Negotiation skills

Professionalism & compliance

Proactive attitude

Willingness to learn

Education

Bachelor's degree in business, Finance, Insurance

Cert CII / DIP CII / AIII (advantage)

Job description

RMS Insurance Brokers in Abu Dhabi seeks an experienced relationship and sales professional to grow and retain client accounts. You will assess insurance needs, present suitable solutions, and coordinate with internal teams to ensure policy issuance, renewals, and high service levels.

The role emphasizes proactive client management, cross-selling opportunities, and timely responses to inquiries while meeting retention targets and regulatory standards.