Insurance Assistant Motor Insurance Operations I Dubai |

Al Futtaim Private Company (LLC); United Arab Emirates; On-site; AED 100,000 - 145,000; Full time

Job summary

Al Futtaim Private Company (LLC) is hiring an Insurance Operations Analyst to support daily motor insurance operations, handle quotations, policy issuance, renewals, endorsements, and cancellations, and ensure accuracy in policy details.

The role requires reviewing customer profiles, vehicle details, supporting documents, and coordinating with underwriters, brokers, agents and internal teams to ensure smooth processing and timely completion of tasks.

Qualifications

• Bachelor’s degree in a relevant field.
• Basic knowledge of motor insurance.
• Basic knowledge of Microsoft Office, especially Excel.
• Good written and verbal communication skills.
• Minimum 2 to 3 years of previous insurance experience.

Responsibilities

• Support daily motor insurance operations.
• Handle retail motor quotations policy issuance renewals endorsements and cancellations.
• Review and approve based on the approved authority matrix and guidelines.
• Review customer profiles and vehicle details supporting documents.
• Enter, review and update policy details accurately in the system.
• Follow up on pending documents, payments, approval and other requirements.
• Work closely with channel partners, internal and external stakeholders and customers.
• Coordinate with underwriters, brokers, agents and other teams for smooth processing.
• Maintain accurate records, trackers and reports and complete all work within the required TAT.
• Follow company underwriting guidelines, procedures and approval requirements.

Skills

Attention to detail

Communication

Time management

Customer focus

Multi-tasking

Team coordination

Motor insurance knowledge

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Job description

Responsibilities

• Support daily motor insurance operations
• Handle retail motor quotations policy issuance renewals endorsements and cancellations
• Review and provide approvals based on the approved authority matrix and guidelines
• Review customer profiles vehicle details supporting documents
• Enter review and update policy details accurately in the system
• Follow up on pending documents payments approval and other requirements
• Work closely with all stakeholders channel partners internal and external and customers
• Coordinate with underwriters brokers agents and other teams for smooth processing
• Maintain accurate records trackers and reports and complete all work within the required TAT
• Follow company underwriting guidelines procedures and approval requirements equired

Skills to be successful (Qualification)

• Bachelor’s degree in a relevant field
• Basic knowledge of motor insurance
• Basic knowledge of Microsoft Office, especially Excel
• Good written and verbal communication skills
• Minimum 2 to 3 years of previous insurance experience

What equips you for the role (Skills Required)

• Good attention to detail and accuracy
• Good communication and coordination skills
• Ability to handle multiple tasks and priorities
• Customer focused approach
• Good follow up and time management skills
• Ability to work well with different teams and channel partners
• Willingness to learn and develop in motor insurance